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February 2024 by Marty Burt
Store managers were rude and had no knowledge of phones at all.
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January 2024 by Danielle Cody
Terry & Aaron @ sulphur location on citi service they're Awesome & I recommend both of them to everybody & I'll keep doin business with both these fellas.. Couldn't ask for better customer service?
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December 2023 by Charles Daigle
Very Helpful!
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November 2023 by Angel Of death
Helpful friendly staff
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November 2023 by Delisa Gauthier
Good customer service. Fast as well
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September 2023 by George Zhou
I am very happy with Bri giving all the details with my account and the service with Cricket. This is exactly the information I have been looking for. Will definitely recommend to come to Bri for any help people need.
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August 2023 by Brett Peloquin
Chyanne was very helpful in switching me from AT&T to Cricket. I’ll save $40 a month!
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July 2023 by Carolyn Trahan
I was in the store a couple of weeks ago, as was another elderly lady. Bri waited on both of us, and she answered our questions at the same time. As you can imagine, we both had a bunch. The other lady got a new phone, and I switched from AT&T, thanks to her answers and patience. I have noticed absolutely no difference thus far, except for the price. Thanks so much, Bri.
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July 2023 by Andie Flores
Terry was absolutely amazing, and very helpful getting me set up and moved from my last provider to cricket..
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June 2023 by Stacy Gore
I bought a screen protector today. Never having any problems with cricket before. I didn't check my phone until I got home. The protector is over a quarter inch too short for my phone. I called and asked what could be done and was told no refunds and that was the correct one for my phone . ( So what I'm just screwed now.) I asked ... The employee told me yes I was. I will never go back
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May 2023 by terry kershaw
Ms Lydia helped me and my husband switch over from att and we are so pleased! It was quick and effortless! Thank you!
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May 2023 by V Ferneau
My Uncle and I visited the Cricket store in Sulphur LA. Derrick was SUCH a great help and a pleasure with which to work!! He not only assisted my uncle in selecting the perfect phone to meet his needs, but he gave him a great deal on phone accessories as well. Derrick was professional and personable. A wonderful customer service experience for us!UPDATE: my Uncle is learning his new phone. He was frustrated because the Debut Smart phone, being an inexpensive model, just wasn't strong on incoming and outgoing call volume. We stopped by the store and talked with Lydia. Seems it's just a by-product of this phone. But, im telling you...Lydia would not give up on our issue. She tried everything and took time to troubleshoot this deal-breaker problem. She figured out that my Uncle should hold the phone, even while on speaker, so his mouth was close to the small microphone hole. I mentioned about downloading a speaker booster app and she said that should work. We left feeling much better! My Uncle could have spoken into the small mic hole, but we downloaded the booster app and we are ecstatic at the difference. Thanks again to Cricket in Sulphur and their wonderful staff!!
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May 2023 by Denise Champagne
Mr.Terry went out of his way to show me everything about my new phone! He was very kind and very helpful. I appreciate the pleasant visit. Thank you!
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May 2023 by Jake
I walked in to the store in sulphur and Mr. Derrick, went above and beyond to help me out with a great plan and hooked me up with great accessories he got me the best device, he was real genuine with making sure I had the right update. A smile never left his face once from the moment I walked in to the moment I left, I'll definitely be back to see Mr. Derrick with everything phone related.
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May 2023 by Carlton Pierce
I received amazing service thanks to Terry, Chyanne& Bri. They were super awesome, friendly and very easy going! Definitely will come back!
