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January 2023 by Teresa Cardwell
They will not answer calls
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December 2022 by Ethan Drounette
Just terrible. Zero customer service
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June 2022 by Ronnie H.
Thy told me it will take 5-6 days or more to fill up my prescriptions. Because they are shorthanded and has 2000 prescriptions to fill. Thye suggested me to try otter pharmacies.
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April 2022 by Kristi Blagrave Knight
I love shopping there with the CarePass and my rewards card!
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March 2022 by Tonya Lanham
My fiancé goes to doctors in Shreveport for his cancer and he stays with me in Beaumont. So, when it’s time to refill his prescriptions we drive to Sulphur, it’s the closest to us. When we came in today they told us it would be 4 hour wait. ARE YOU SERIOUS? We used to love this place. We were just in Shreveport for 6 months for him to get his STEM CELL TRANSPLANT and just came back a week ago. While sitting here waiting (it’s been almost 2 hours) I can hear the girls in the back using curse words. If, you are facing the pharmacy they are on the left side, stocking. What happened to this place? No one has checked on us. This will be our last time at this pharmacy. Why would we pay someone to treat us like this, when we can go elsewhere. Everyone that is dropping off prescriptions are being told it will be 4-5 hours before their medicines will be ready! His prescriptions are in boxes, no counting needed! Went looking for the manager and some young lady told me she was the store manager. Y’ALL NEED TO DO BETTER! We are the ONLY ONES WAITING!! ***Update*** Just spoke with someone, I guess she is a manager, I couldn’t really tell by the way she was speaking to me. She was rude & very unprofessional! She spoke to me like I was slow, we have been doing this for over 3 years, driving to this location. ( I’m guessing they will hire anyone for a managers position.) She said it’s because they are short staffed. There are 3 workers on the floor walking around and there are 5 pharmacy techs & 1 pharmacist also 2 Store Managers! Doesn’t look like they are short staffed to me.
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February 2021 by Aly K.
Went to fill my prescription, the pharmacy cashier said they had the quantity in stock-I prefer to use a certain generic manufacturer over others bc I've used in the past bc certain brands make me sick. When I asked the brand, the cashier handed me back my prescription & claimed they didn't have any in stock (w/ out bothering to check, almost like It was an inconvenience) & this took place after telling me they HAD the medication/quantity in stock. I will NEVER visit this CVS in the future & If working in a pharmacy & being asked questions regarding medication is a problem, they should all find different jobs. I will also be filing a formal complaint bc this is absolutely ridiculous.
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November 2020 by Crystal Z.
This store is supposed to be a UPS drop off location. I called from DEQUINCY to verify before coming here with a giant box. I had some stuff I planned on buying as well, but when I arrived and hauled the box out, doors were locked and no communication on doors as to why it was closed. I called and they were having issues with the power. I had to run another errand and came back and they were open. They took the package and I got a confirmation text a few minutes later. Thank you Brooklyn for your help.
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November 2019 by Brian Comeaux Watkins
Fred's pharmacy in Vinton was bought out by CVS. CVS is by far the worst pharmacy on the planet. my mom, me and my neighbor go there. scripts are never ready, every time we go there something is messed up or not ready. the employees don't seem to care. Seems to me that if you take on more customers and you want to keep them, you hire more pharmacist. Do whatever you need to do to take care of your customers!!! It's called customer service and you should treat everyone as if they are your best customer!!! I suggest that they hire night shift employees to do nothing but fill scripts all night to keep up. I'm done, going to Walgreens and will bash CVS at every opportunity!!!!
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October 2019 by Kimberly Wright
I use to love this pharmacy. Everyone is quitting. There is hardly anyone behind the counter. They said they are 5 days behind today. Scripts are not being filled and a paper one I dropped off last week is no where to be found. I ran out of a daily medicine that was on autofill. Another medicine I need is a liquid that is suppose to last a month and it barely lasted 2 weeks (I used as directed and prescribed by dr). I am having surgery and I am not sure I will have my daily medicines and my post op medicines ready on time currently. I may just have to have everything transferred somewhere else at this point.
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September 2019 by Christy White Lyons
The worst pharmacy I have dealt with...My precipitation are NEVER ready...the people are always nice...I don't understand why the dont hire more people...My precipitation is supposed to be a auto refill...It's 2 days past that I haven't been able to take it...Supposed to take it Everyday...When I FINALLY spoke to someone I was told that they are Several DAYS behind and she didnt know when it would be refilled...I was told that I needed to come in and tell them it needed to b
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June 2019 by Nina Annette Shroll
Normally do not have problem with CVS, but today, pharmacy is not answering their calls and I have question about medication.
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January 2018 by Gea Oquain
Always are so nice to me......I know it must be so hard to work behind the counter after seeing so many hateful ppl. They all handle them well. Always accommodating to me!!! ������
