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February 2024 by barbara keller
Kevin is a perfect customer service representative. Kevin was pleasant, suggestive and informative.
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January 2024 by Bradley Boyd
Not enough staff members and the wait times are long
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January 2024 by Skiler Rhodes
I went to store n a worker named trinity input in the system that they didn’t have the equipment i needed so a hold was put on my account and i had to come back the next day. Get there the next day same thing . So i called customer service to see what happened n found it out from thm i have school in a few days so tht would effect me .
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November 2023 by Deon Crockett
Awesome ??
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September 2023 by Mr Wheaton
They closed the store at 7:20pm and they normally close at 8pm
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August 2023 by Donna Massey
They lost my bill and want help me find it they are a bush of lay people and don’t want to help you but lie to your face stand right there
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July 2023 by Prayed Up
If they could help customers and not stand outside they might be ok
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May 2023 by tladiett1969
In a bad position for a handicapped person. Usually there is a wait to be seen without enough adequate seating.
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April 2023 by Tara Domino
I pull at the Spectrum before 8 and they was close and they seen me coming to the door and left and went to the back.And they was talking. Photo here
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April 2023 by J Antee
Great people and always willing to help!Awesome deals on internet and tv as well as cell service!
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April 2023 by John Hernandez
Good experience with people who know the business!
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February 2023 by Elliott Sneed
Love this internet service spectrum is the way to go
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October 2022 by Itz Elements
Was busy and had a long line. Kind of slow customer service. But after the 4th person in line. It went smoothly and paced faster.
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September 2022 by Eric Ward
Went to go talk with management because i returned equipment that the woman never put into system i have video of woman I'm on phone with spectrum when this rude woman walked up on my car that's on video to won't let me post but i will be posting on Facebook worse customer service ever
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August 2022 by Who Where
I called Spectrum mobile cause phone acting up they couldn't fix it they told me to call Samsung I did Samsung said it's a Spectrum problem so I called back to Spectrum they said go into store I did that was worse mistake ever leana tall African American complete attitude from jump. She said she not tech savvy I heard people in back I asked can they help she said noone is here but me. I said fix my phone she again said can't I said Spectrum said come in she said they say that to get you off phone. I walked out she walked out and started yelling bout what u say so I repeated what I said she was rude very unprofessional unpleasant she needs new job customer service is not for her I called make complaint and Lulu said she couldn't do anything bout her actions well if This is the way spectrum deals with their customers spectrum can go to hell and back I don't need spectrum paying $300 a month that's too much to deal with that customer service that they got there
