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April 2023 by Dawn Stilling
Out of the locations I’ve been too in the area this one is the best. Fast and efficient staffing. Answered all my questions and explained in full detail. Gave me some reassurance in the service I’m paying for.
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March 2023 by Stacey Savoie
Joe was extremely patient and kind while helping my 81 year old mother purchase new phones for her and her husband.
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January 2023 by Ben Chacon-Torres
Great Experience. The employees here are very friendly. Definitely coming back.
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January 2023 by Wyatt Heck
Skye and Joe were awesome. Very personable and helpful
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December 2022 by Javon J.
T-Mobile I broke my phone at my 7 year old daughters basketball tournament. Me and my girlfriend decided to buy new phones and transfer her phone to my account. So when we went to the store 402 N canal stee thibodaux, La 70301. The account rep 372 and 298 told us we had to pay the phone off to move it to my account, company policy. We paid off her phone and a watch. Brought two new iPhone 13 so now we have three phones on my account. Hers, my daughter and mines. Year later a collection company is calling like we didn't pay the last monthly bill and it went from 2 hundred and something to a 1000 and something because a reps mistake or I'm wondering why I never received a bill? For a collection agency to be calling. I'm definitely about to transfer all my phones to another provider after ten years. Any suggestions?
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December 2022 by Mayada Doyle
It doesn't work in thibodaux or Raceland I pay for unlimited every thing and the service is so bad I have to restart my phone 3 time in less than one hour to get service and the same thing with the home internet
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October 2022 by La Shell Christy
Had to get my Freebies for Tmobile Tuesday
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August 2022 by Angel Washington
Awesome staff! Phenomenal customer service always friendly and willing to help!
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June 2022 by Billie Bardfield
Very friendly staff nice clean store
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December 2021 by Jackie Thibodeaux
Wonderful customer service. Truly delightful staff. Go see Skilynn, Kennesseia the DM, and Raven at TMobile in Thibodeaux.
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April 2021 by Kaye Khaos
One of the best T-Mobile stores in the area. The staff is great, and friendly. Made my transaction fun and light. Explained everything well to me. Judy overall great service and hospitality. Would definitely recommend this store to anyone who is a current T-Mobile customer. Or thinking about switching to T-Mobile.
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February 2021 by Skilynn Trahan
The staff is very knowledgeable, extremely friendly & polite. It is a very inviting & welcoming atmosphere where the staff are eager to help & serve the customers with a very cheerful & understanding attitude.
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February 2021 by Larrinesha Mayho
Store was very professional and clean!! Staff was very friendly and knowledgeable!! Definitely will be back
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February 2020 by Russell Girvin
Well there's Joe, and Joe knows. If Joe don't know you'll be hard pressed to find someone that does know. They always look out for me. Every time I go, I spend more time talking then it takes them to fix my issues.
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August 2019 by Carl Triggs
The staff answered my question very thoroughly and explained the plan that I was interested in.
