-
April 2023 by Magik
Fast service friendly ppl!!
-
April 2023 by Itz Elements
Friendly staff but was understaffed at the time of me making this post. Had a tech checking people in. Doing the oil changes and tires and coming ring them up. Only 3 techs working that department it seemed. Should have more employees. Was a Monday morning also if that would matter.
-
January 2023 by Debra Folse
Friendly and fast service answered all the Questions I had
-
January 2023 by nicole joseph
Takes too long, cashiers left mechanics alone
-
October 2022 by pj lubag
i usually don’t leave bad reviews, but this situation was ridiculous. my sister and i dropped our car off at 3:52 pm to get our oil changed. that’s it. we were told that we would be receiving a text message as soon as our car was ready to be picked up. keep in mind that we were second in line for the oil change, so we didn’t expect to be there for too too long. my sister and i went inside to get some shopping done and returned to the auto center thirty minutes later to check out and check on our car. we had noticed that our car was at the end of the line so we had asked if there were any updates on our car. we were told that our car wasn’t ready and to continue waiting. another 2 hours pass and we ask if our car was ready again and they tell us no and to continue waiting. well, the auto center was about to close and we are told that our car has not been serviced yet. our dad (who works in walmart transportation) called the auto center to see what the issue was and was put on hold for about fifteen minutes. after no response, he called one of the managers on duty to see what the issue was. As soon as the manager came over to the auto center, the mechanic told us that the texting system is broken and our car had been ready for hours. again, we are not the type of people to cause a fuss about this stuff, however, we had asked multiple times about our car and had been told that it wasn’t ready yet. we received the paperwork regarding our service and noticed that our car was finished at 4:12. we did not leave the store until about 6:45. we also weren’t the only people who were waiting 3+ hours for a simple oil change. we were just two of six people who were “waiting” for our vehicles to be serviced. also while all of us were waiting for our cars, we noticed there were no mechanics around for an hour while two cars were off the ground on jacks. again i am absolutely not the type of person to leave bad reviews because i tend to be very patient and understanding about these types of situations, however, this was the most unprofessional, infuriating, and rude experience i have ever experienced as a customer in my 19 years of life. i would highly recommend that anyone go anywhere else to get their vehicle serviced to save time and frustration.(i have pictured below the time stamps that were on my service paperwork)Service: Oil change
-
September 2022 by Shea Gravois
Purchased (1) new tire + installation( balance and mount ). Received fast, friendly, and efficient service from Tire And Lube Express technicians as well as the TLE cashier this evening. After signing in I was notified twice via text msg. Once to inform me that the services had begun and the second to notify me that the service had been completed. Total service time 21 min. ?
-
July 2022 by Jeremiah Johnson
20 to 30 cheaper than other places, and after 2 weeks and 2500 miles of driving the douglas tires are still doing good. Not the fastest service though. I've been to other places that run their tire changes like a pit stop, this is more like a brouse and shop and shop and shop, till you never want to see another walmart for at least 2 months. Ugh.
-
May 2022 by SheaLee Gravois
Purchased (1) new tire + installation( balance and mount ). Received fast, friendly, and efficient service from Tire And Lube Express technicians as well as the TLE cashier this evening. After signing in I was notified twice via text msg. Once to inform me that the services had begun and the second to notify me that the service had been completed. Total service time 21 min. ?
-
March 2022 by Ronnie Rios
Showed up early to get an oilchange and the fat white lady that greeted me told me to wait outside.i told her no im waiting in here.it was 37 degrees outside by the way.so,she refused to attend me so I could get my oil changed.i patiently waited for about ten minutes an she never came so i went somewhere else. i don't understand why I had to go outside I've never been told to wait outside before for an oilchange.that lady should be fired.
-
March 2022 by Cherise Tabor
Unfortunately they couldn't fix my problem but they were very nice and helpful
-
November 2021 by Dijon Robinson
Got tire serviced and it was fast.
-
October 2021 by Devon Chaisson
Ridiculous wait times, employees actively encouraging you to go elsewhere.
-
August 2021 by debra jean meyers
Oil for rv
-
July 2021 by Gwendolyn Hadrick
Service was great no long wait
-
January 2021 by Jimmy Frederick
Auto care help me with finding stuff that wasn't even in their department.
