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October 2023 by holley jolly
Shirley at the Chase bank in West Monroe gets a 6/5 stars. Made our whole experience amazing. The bank provides big dog treats, but she personally buys little ones for small dogs. me and my dog had just left the vet yesterday and she loaded him up with treats! if you’re seeing this mrs shirley, thank u so so so much!
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July 2023 by Dee Becton
This is the worst bank in the country nothing works online can't get my balance when I need to know it charge to much for a checking account will be changing banks as soon as possible this has been going on for 5 years I'm done and will not ever recommend them to anyone
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December 2022 by Julian “Michael” Oglesby
Bank is difficult to come in and out of parking lot
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October 2022 by Richard Gates
Centric Credit Union's system for connecting to partner credit unions was down so I came to cash my paycheck directly and was charged $10. Thank you for reminding me why credit unions are who I bank with.
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August 2022 by John Grathwohl
Very professional and friendly and helpful staff.
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March 2022 by Jaime Martinez Jr
Never have a problem here super helpful, and they know what they are doing. Love coming here
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November 2021 by Robert Quick
I mainly use the drive up atm. There are 3 machines and very little wait time. Note that yoy have to watch for traffic due to no turning lane or lights.
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October 2021 by Amanda jenkins
Absolute horrible customer service. Dealt with Kawana and she had zero empathy skills or even tried to help my mother who is a recent widow. Would never go there again. If it wasn’t for Lorri at the Monroe Branch we would have pulled the account all together.
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June 2021 by Kashley Brown
I love my bank
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March 2021 by Joshua Goldman
Chase is bad overall, they would charge my employees to cash their check there when my business account WAS there..Now they can't even open one location in the snow storm, when all the other banks are open. Terrible, just terrible...
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September 2020 by Diane Rhymes
Never had any trouble at this bank. They have always been very helpful.
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May 2020 by Jimbo Froust
I drive a dually truck and they don't have a regular drive through that my truck will fit in, buy they have 2 ATM's that I could fit in. But l DO NOT want a stupid Debit Card. I wanted to cash a check and had to check out of my truck and walk out to one of the regular drive throughs. This is STUPID........
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May 2020 by Music Anime
Part of customer service is listening to your customers before you drop a bunch of useless information on them. Learn something from this post please.
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May 2020 by Dexter Nil
Some of their workers give up easy specially when they know you are disappointed.
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November 2019 by Richard Helams
This is literally the worst bank in the world. They refused to accept a cash deposit in another person account because I don’t have an account with them myself. What US based Bank does not accept US Dollars? Well that would be Chase Bank. I recommend anyone using this Bank that you should pull your money out now, because apparently US Dollars are worthless to them.