This CVS pharmacy is known for its helpful staff and good customer service. Customers often praise how the pharmacy goes above and beyond to help, especially in urgent situations, ensuring prescriptions are filled quickly and efficiently. One staff member, Marilyn, is highlighted for being nice and efficient, making visits pleasant. However, some customers have experienced rude or loud behavior from certain pharmacists, which has caused embarrassment and disappointment. Despite this, many still prefer this location because of the overall positive experience and the helpful staff. Customers who switched from other pharmacies, like Walgreens, have found CVS to be a much better experience, with friendly service and attentive care. Overall, this CVS pharmacy is appreciated for its quick service, helpful staff, and a generally positive atmosphere.
The CVS across from Brookshire in West Monroe..terrible. I buy a lot of my personal items there, terribly rude African American female employee, she has been there a long time.. CVS management must not care. I spend a lot of money at this store every month, will walk out if I see her again. Shame on CVS.
April 2024
Was told Monday my prescription would be in the next day here we are 3 days later still don't have my prescription and was told I may not get it because tomorrow's Friday. I have Multiple Sclerosis this is ridiculous every month I have to go through same thing.
August 2023
Pharmacy in my experience has been discriminatory and willfully hard to work with. Gone out of their way to make things hard and has actually refused legitimate service. I still smile and say hello:(
