O'Reilly Auto Parts is a reliable store that always has what customers need. The staff are very knowledgeable and courteous, willing to go the extra mile to help. Customers often receive quick service, with hardly any wait time. The store offers services like free battery replacements and assistance in locating hard-to-find parts. Employees are known for their helpfulness, sometimes going out of their way to assist, even checking items like USB ports or finding the right fuse. Customers appreciate the friendly attitude of most staff members, although there was one instance where a staff member’s attitude was less friendly, but it improved. Overall, O'Reilly Auto Parts provides great customer service, helpful staff, and the convenience of on-the-spot services, making it a trusted place for vehicle parts and assistance.
Went to get replacement bulbs for my headlights. The gentleman helped me find everything I needed, gave me his opinion on the different products and helped me install everything I purchased. Definitely wasn't looking for such a high level of service. Shout out to John! Thank you so much sir!
May 2026
If I don't go to the dealership for parts, I'll go to O'Reilly. The staff are knowledgeable and helpful.
March 2026
Went to multiple auto part stores today with no help came to oreillys 3014 cypress street and Mr.Eddie took care of us! This man went above and beyond to help find the part, he needs a raise for sure!
