The UPS Store in West Monroe offers packing, shipping, printing, mailbox services, notary, shredding, and faxing. It is locally owned and operated. Reviews consistently highlight the fantastic, high-level customer service. The staff is described as nice, cordial, respectful, caring, and having empathy and kindness towards people from all backgrounds. They are quick, fast, efficient, and make the work look easy and seamless. The manager is called a fantastic superstar who has trained all employees well. Customers report being impressed, feeling great, and leaving with a smile. The service is called accurate, stellar, and a testament to how great customer service can make people's lives better. It is a place where customers feel they can always count on getting their questions answered and packages mailed.
Spencer was friendly, responsible, capable. It was refreshing to be helped by such a kind and respectful young man.
July 2026
As a new comer in USA I received such great services with getting my paperwork ready and in order. Fast and efficient.
June 2026
It took no time to help me and many others that came in fast and very friendly service. Fr I endly staff clean store and knowledgable about things that were available. SARAN WAS MY CASHIER AND SHE GETS 5 STARS FOR HER HELP AND PATIENCE WITH ME .
