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March 2024 by Bob McGuffin
Mail from one day missing. Well over a week later and it still hasn't shown up. Only day it's been missing and it has a check in it. Only response to a complaint was chock full of excuses and no solutions
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March 2024 by Godmama martin
Our mail carrier for west monroe 6233 I20 service road...is a lazy human ....leaves our packages anywhere they please we live in trailer park 5 trailers i live in 5 duh but they choose to drop it anywhere and we have to play hide n seek to find it...that carrier is lazy and if they not going do their job then fire them!!!!!
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March 2024 by Inai
Do the mail carry works on SUNDAY??
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January 2024 by Stephen Noblit
Should you find yourself in a position where you have to go inside the WM post office, try to avoid Mr. Bruce. He’ll give you 100 reasons why he can’t do his job, and then pass your request off to someone else. All I asked was if he could grab a package for me before it went out for delivery. A package that my tracker said was at the post office. It took two hours, and my package was right behind him the whole time! Some other nice man (wish I would’ve got his name) found it as soon as I asked. So, thank you, sir. Shame on Mr. Bruce though.
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November 2023 by cassidy wilkerson
this lady working at the front literally threw a fit bc i wanted to pick up my package a day early instead of waiting for it to be delivered. it’s been at the facility since 4 am and she would not give it to us. she said “it’s not here the tracking website lied”stupid lazy workers. just do your job.
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November 2023 by Caleb Fleming
No one picks up the phone. Nobody answers terrible service
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October 2023 by Harmony DeBusk
Walked out side this morning to find my package ripped opened and the contents of said package ripped. I am very unhappy
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June 2023 by logan roberson
Closed and yet you show open online. I’ve been waiting for a letter that was mailed last Tuesday and it’s now Monday still you have yet to deliver it. Sorriest usps I’ve ever had to deal with. You guys are absolutely horrible!
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March 2023 by Bailey Ramsey
Giving a one star only because I’m required to it would be a zero I came in today to return a package and this was my second time ever even coming in and my service animal was with me and the lady at the desk name Courtney was absolutely the most rude person ever she made fun of me having a service animal the entire time I was in there. She constantly made comments to other employees and customers about my service animal and I. Never in my life have I seen someone as low as her to do something so ignorant and be so disrespectful.
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March 2023 by Robert Adam
Bruce was extremely helpful. Appreciate his kindness and willingness to help.
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October 2022 by Rebekah VanGessel
Is this the only place to file a complaint on West Monroe post office employees? Today's date is 9/17/22, the slip is dated for 9/17/22, it also says this is the final notice and will be returned on 9/27/22? The mail lady came to my door to have me sign for a piece of mail, but when I went to check the mailbox later in the day, the orange slip was in there. Why couldn't she have handed me the package???? Time and time again, they put their orange slip in my mailbox saying they tried to deliver...but nothing gets delivered and I was home all day with the garage door open! DO YOUR JOB!!!! I hate this place!!!!
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July 2022 by Atom Reboul
Unable to speak to a representative. I’m not speaking to a robot for 35 mins just to ask u if you have passport forms.
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April 2022 by Anna Brown
Yet another one of the reasons that West Monroe is a place that should be avoided by everyone. I just got a message telling me that they attempted to deliver my package. Considering that I was not only at home at the time they listed but I also received pizza delivery within 5 minutes of that time, this was a straight-up lie! If they've they had tried to deliver it, they would have succeeded.
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January 2022 by Gabriella Manfull
You probably sit back and think while reading the other reviews, oh cmon they are exaggerating about the lack of phone answering.It is no exaggeration.They don’t.Not once have they even attempted to pick the phone up.I’ve called about 10x a day for 2 weeks.Not once did anyone answer.West Monroe post office is a joke.
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September 2021 by leslie aulds
I would have given them a zero, but its not a option ,i get a note left that they tried to deliver a certified letter, says they will try again next day, i sit and waite but see mail man pass by, nothing, try to call post office for 3 days! they do not answer calls, what a complete joke and deserve about 1.00 an hour ,highly over paid
