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November 2023 by Camry Hayes
Was helped by Ms. Hayward. She was very patient and helpful with me. When you go to cube smart, ask for Ms. Hayward. She’s the best.
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October 2023 by Anita Green
Jamara Hayward was very courteous and professional assisting me with moving into a new unit. I went into the office to sign paper work; Jamar was efficient in getting paperwork done in a timely manner.Thank you Jamara for making this a smooth transition.
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October 2023 by KINTA CAGE
Jamara Hayward was very professional and helpful. I was able to get a tour of the unit I needed to determine if it would be the right size for me. I definitely recommend CubeSmart for your storage needs.
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October 2023 by LYT HARRIS
Cathy took good care of me at the Zachary location and signing up for my storage unit was a quick and easy process.
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October 2023 by Taylor Hanchey
Cathie Walters was extremely helpful. Helped my elderly mother move her belongings to a new unit and got her all settled in. THANKS CATHIE!!!
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October 2023 by Mia B. & company
I reserved a unit for the weekend but needed it earlier I called the hiway 19 location in zacahry & they got me in my unit sooner! Jamara Hayward was very friendly & helpful!
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September 2023 by Tevin Walker
Mrs. Christy was very respectful and helpful she made a very stressful day so quick and easy … great customer service!!!
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August 2023 by bruce george
Excellent service. Mrs. Tika was very helpful and made the process easy. Very friendly and explained options very well
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August 2023 by Patrick Lombard
I came in to this facility after trying to stop at two other storage facilities only to find them closed n Saturday, not only was the manager pleasant to deal with the units look clean and I rented a unit after seeing them.
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July 2023 by Raymond Hodges
Stopped at the Zachary, LA hwy 19 location on 5-29-23 to pay my rent. Unfortunately Ms Cathie was faced with a phone and computer offline situation and was unable to accept my payment at first. She was dealing with customers coming in, bosses calling her personal line to see what was going on and at the same time trying to deal with the the IT technician who was working to get the phones and computer back online. Through all this commotion and stress Cathie kept her calm and showed total professionalism. I don't know what she gets paid but I am pretty sure it is not enough. Just being able to overhear the way her boss was talking to her on the phone would have made me quit! When the system came back up I was able to get my bill paid around closing time. As I was leaving I learned there were items remaining to be done before she would leave. That is dedication, people. One does not often see good help nowadays.....Cathie is good help. Kudos to Cathie!
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July 2023 by Scotty White
I had a 5X10 storage unit being charged for a 10X10 after CubeSmart took the place over. I went to get a few things out of my unit and ended up throwing more than half away because rats had gotten in my unit leaving droppings all over the place. I even found rats living in some of the cushions of furniture I had in there. All gone. If you can find another place I highly suggest you do so.
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June 2023 by C Rust
Excellent customer service. They listen to their customers and work hard to make sure that you’re taken care of. Highly recommended!
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May 2023 by Bamma Mamma
Ms Cathi was excellent, she showed me the unit beforehand just to make sure it was the size I needed and she handled everything very professionally. I highly recommend! Thanks!
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April 2023 by Elizabeth Keller
Kathie was so much help! She was very pleasant and knowledgeable. I appreciate her patience with me and helping me set up my autopay! Awesome experience.
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April 2023 by Monica Bouvia
Cathie at the Hwy 19, Zachary location was so nice and professional with helping me find a unit needed for the same day! She took the time to make sure I had what suits my needs! Very informative and knowledgeable!
