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December 2023 by Ed P.
This shop is awful. Ordered tires once and told they would be there in a few days, went at the appointed time. No tires, they didn't get them and said they would order them at increased price. This time, called to make appointment to get alignment. Arrived for appointment and they say no record of appointment! Who runs this shop?
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October 2023 by Bosco Muzick
I never feel enthusiastic walking into a mechanic, however, I can now say I’ve felt relief walking out. Trish was knowledgeable , friendly, and honest about the time it would take for my repair to be complete.
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October 2023 by Sandra Dyess
Absolutely the BEST Experience EVER!!!! John, Trish & Angel are SO personable and ready to Welcome everybody in need of tire service!!! You will not be sorry you dropped in!! They are FANTASTIC????????
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September 2023 by Charles Bouchie
I use this location anytime I need my car checked out. Angel and her team always take care of me. Even waiting isn’t bad because the lobby and restrooms are always clean. TWO THUMBS UP!!
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September 2023 by William B.
They stole my gun out console. DFidnt even fix my issue. Manager didnt care. DONT DO BUSINESS HERE!!!!
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September 2023 by Alexandra Tomlinson
I always lack confidence going to new places for my vehicle by myself and fear of being taken advantage of being a female not educated on cars. But Ryan was absolutely amazing and helpful. He was insightful, educated on the shop itself, and very professional. Not once did I feel like I was being stressed to have unnecessary services. The staff was respectful, quick, and Ryan will be the main reason I keep using Mavis.
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September 2023 by Chris Huckabaa
Went a few Sundays ago to get an alignment done, and Angel the manager on duty walked me through the process no extra junk. I was impressed with the service from her and the staff on duty. My only issue was the flag that was currently up. That is a disgrace to current and former military members...
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September 2023 by Christie A.
I brought my car in on Tuesday for a leak in my tire as it turned out it wasn't a leak that could be fixed as it was a nail in my tire wal. I waited for them to call me on Tuesday to tell me it was ready or to tell me anything. After never receiving the call, I drove up there right as they were closing, spoke to a guy & he told me what was wrong w/ the car. I told him that I needed a new tire. The next day, I kept waiting for them to call me & tell me its ready, never got that call so I called & was told that they were waiting to hear from me on what to do As I talked to them the day before I was confused As I told them needed a new tire. I ended up going to get my car on Friday & took it to Quality Tires on Hwy 19, Vinctor took care of me & had the tire later that day, where Mavis told me they wouldn't get a tire until Tuesday. If you want good service go to Quality Tires & ask for Victor he will take care of you. Mavis can't find invoices of previous purchases to see of you have a warranty, the don't call. I will never go back to Mavis!!!
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August 2023 by Ferrin Barton
Came as a walk-in and staff got right to me and were friendly. Customer service was great. The guys found a small leak I wasn’t able to find! I had to come back and edit this review once I got in my car. I have almost white interior in a brand new vehicle and they didn’t put anything down to sit on so my seats my door and my center console and my dash all had to be wiped by me immediately with napkins and water that was all I had in my car. I am hoping it doesn’t stain. A lot came off but some spots did not. I will have to clean it when I get home. Weather tech mats are there for a reason but they should still put paper and things down before sitting in a vehicle
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August 2023 by Faith mcfadden
Mavis was very helpful today! I came by to get new tires for my car and the fixed me up all within an hour! Anthony was nice and knowledgeable! Great job!
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August 2023 by Terence Scott
I don't know how to feel about my dilemma. I went their to buy a new tire. Over the months, all of the balancing weights fell off the rim. I feel they should have honored the replacement but I was charged $20 for a new balancing.
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August 2023 by Joy W.
My service on yesterday was amazing. The gentlemen at the front desk turned my whole day around. On my way to work I experienced a blowout . Of course this was unexpected and got me in a bad mood. Mavis was the closest tire shop to where the accident happened and I'm glad it was. As soon as I walked in his energy and warming smile made me feel a little better. He recommended a great towing company and showed a lot of empathy and compassion towards my situation. As I waited he was sure to check in and gAve many updates on when my car was coming up etc. I would recommend anyone to go see him and the mAvis team ! I forgot your name but you were great !!!
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July 2023 by Debra Perkins
This service here is amazing, Ryan helped me from the beginning to the ending. He made sure to set my appointment and to have my oil in on time so I wouldn’t have to wait long at all.
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July 2023 by _AngelinaRSBeauty_
I’ve been working with Ryan for the past few weeks & he was been absolutely amazing. His team has been short handed but nothing has been going undone. Thank you Ryan for your professionalism & accuracies.
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July 2023 by A. Nic
Had a great experience at Mavis. Staff were very friendly and informative, and Ryan really went above and beyond to walk me through what I needed done. I never felt like I was being ripped off or sold things I didn't need, like other auto shops I've been to. Would definitely return to Mavis for future needs.
