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December 2022 by jt 225
The worse slowest pharmacy in the world… and never answers the phone
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September 2022 by Google user
Dr. Called in 2 prescriptions Monday. Called everyday since and was told it was in process and would let me know when ready. Today [4th day] Called, told it should have been filled and transferred to Pharmacist. After 25 minuets of \\\"please hold\\\" asked it I wanted to take their survey and they hung up. After using Walgreens for over 20 years, I will be changing my pharmacy..
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August 2022 by Pamela Manuel
Dr. Called in 2 prescriptions Monday. Called everyday since and was told it was in process and would let me know when ready. Today [4th day] Called, told it should have been filled and transferred to Pharmacist. After 25 minuets of "please hold" asked it I wanted to take their survey and they hung up. After using Walgreens for over 20 years, I will be changing my pharmacy..
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May 2022 by adam krol
Trash. Never seen such unmotivated and lazy people in my life.
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May 2022 by Stephanie Arnold
Customer service needs attention.
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May 2022 by Tierra
I wouldn’t recommend anyone .
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August 2021 by Shane R.
UPDATE: Can I change to ZERO STARS? 2nd attempt at covid vaccination. Appointment was for 2:45. Walked in the door at 2:25. Literally watched her yup info in the computer for 30 mins. Sat there until we'll after 4pm. Asked how much longer and she said they are working on your paperwork now. There's not 2 hours worth of information to fill out. I am DONE with this crappy location
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August 2021 by Steph R.
If I could rate this pharmacy a zero I would. Every time I come here the wait gets longer. They are obviously always way under staffed. Hopefully I can switch pharmacies and never have to come back.
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August 2021 by Anita L.
So here's the thing. I can be very patient to a degree. Waiting in line for an hour no matter when I come. Fine. It's covid. Someone's sick maybe. Someone just died maybe. They had a run on vaccines bc everyone waited until it got really bad. But what I don't get for the life of me is this. Why in the name of god am I getting texts about my prescription being ready when really, it isn't. Today " oh it's out of stock" um. That's not the same as ready. Ok we can give you a few if you need them but you'll have to come back. How do they consistently get away with this? There's an hour of my life I'll never get back.
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August 2021 by Reagan Barton
The SLOWEST pharmacy I have ever been to. Whether you’re inside or in the drive-thru, it takes them forever. Every. Single. Time. The lines are always long, they never have my prescriptions ready in a sufficient time (I’m talking at least 24 hours after the order has been sent in.) they once messed up my prescription then told me they didn’t and that I was wrong, even when I had proof they did. Don’t waste your time, folks. Go somewhere else.
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August 2021 by Shana Pope
0 stars . I’ve been living in Zachary for 18 years and I’ve been dealing with Walgreens for at least 10 never really had a whole Lotta issues until now my daughters doctor called in a prescription for my daughter and I have been trying to get it for a week now when I went toPick it up they told me that the doctor had to OK it so I called her and she says that she okayed it and every time I called Walgreens they say they don’t have it then I spoke with the doctor right after and she showed me where she called it in so they do have it it just seems that people that work there really don’t care.. they need to be fired the ones that work in the pharmacy in Zachary
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August 2021 by Precious Ton
Total trash. Went to go get my 2nd vaccine an was told we got an email yesterday saying we probably won't get anymore. I asked do you know what I'm suppose to do she said no clue. When I told the other Walgreens I went to I was informed ALL stores have them. Come on Zachary yall are falling to pieces and becoming trash!!
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June 2021 by John Tompkins
On hold, on hold again, on hold again. Hung up on before I got to speak to a pharmacist.
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May 2021 by Pacience S.
Super rude drive thru staff I had the misfortune of having to endure twice today (5/8/21) she was horrible!!!!!! The rest of the stores staff are very nice but after today I'm transferring my prescriptions to delivery. There is absolutely no coordination nor motivation to provide any customer service, Walgreens also has issues between their text to refill service interfacing with options in the app that aside don't put someone working a busy drive thru who has no interest in even the basics of being pleasant as she made no effort to even look into why my prescription filled via the app was not showing up after waiting over 20 minutes behind 1 yes one customer only to have to repeat the process 4 hours later with the same nasty attitude and lack of even basic politeness.
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July 2020 by Jeremy B.
Pharmacy is absolutely ridiculous. They will not fill any controlled substances unless you have a non controlled substance that you're filling at the same time. Literally had to drive all the way to another Walgreens because it's just this particular one in Zachary that has this ridiculous rule. I would suggest finding a new pharmacy like that actually wants your business and respects the medicines that you as an individual takes. I won't be giving them anymore of my business I would rather drive down the road and patronize a business that actually cares about people. Pathetic!!!
