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January 2024 by Joshua Spence
Friendly staff & great deals on energy drinks/preworkouts. Thank you!
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December 2023 by Michael Manning
Prices equal to online but they have a cool reward program.
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December 2023 by Jane Staples
Store looks 100% better than it did a couple of months ago!
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December 2023 by ShaunMikel Johnston
Says they open at 10 am. I’ve been here since 9:50 it’s now 10:20 and they’re still not open.
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October 2023 by Tyler Ross
Was told from another business in the mall that it’s a hit or a miss when they’re open? Get proper employment before opening or update your hours so the older lady (probably waiting to get something she NEEDS) and I don’t have to waste time and money getting here.
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October 2023 by Robert Chretien
Not open at 6p.m. Thursday 9/28/23 like advertised. Not the first time I've been let down by this branch. What gives ?
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September 2023 by Dustin Nadeau
They say they are open but literally I have shown up several times and they are closed. Gate down, no sign indicating why or when they'll reopen. The automated phone line sounds like it was last updated during the Clinton administration. Still says they are open until 9pm, which the mall isn't even open that late anymore. They still have all their product just chillin so I know they are still open at least sometimes. Be cool if they would get us some consistency. I just want my product.
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September 2023 by Jake Tyler
Horrible store..I live local less than 5min away. I have attempted to stop in 8 times now during normal business hours. Store is always closed! Your a corporation, you have the overhead to increase your pay to get better folks than your normal teens you continue to hire that don’t show up. My opinion if your not going to be open. Close the store. I can’t imagine all the business you’ve lost and continue to lose. If this is how you conduct business I see it sooner than later when you’re out of business. I will now do my business elsewhere. Get your act together. Another sign of how America has lost its way with NO accountability. Disappointed, I used to love this store and have done business for over 20 years…smh.
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February 2023 by To Q
What is professionalism and customer service? This GNC has neither. Once you enter the store, the whole place is a mess, no prices posted, and they have little piece of paper as a cheat sheet taped to every section (e.g "hardcore, good protein, etc"). There are a lot of products that are laying around and the staff doesn't even take the initiative to display or restock them. Instead, they are behind the counter chatting/hiding rather than acknowledging a customer or providing help (This occur multiple times and gym goers talked about it). When asked about a product(s), the staff doesn't even have knowledge or attempt to provide an idea of which product is best for based on a simple question. Instead, you are greeted with a question look and no solution but silence. Even the "employee" who been there longer has no answer. What is astonishing that the current staff lies about deals and possible discount despite it being promoted on the website then a response of "we never offer and never had". They will not confirm and argue with you about it. You are better off getting help through the chat feature on the website rather than in person.Before the new management, this GNC was pleasant to go to where the staff knew what product is what and provide recommendation when asked. They even took initiative to promote promotion, acknowledge customers, and restock products instead of it laying around scattered.
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November 2022 by Jessica Graham
If you’re looking for friendly, helpful employees this is not the place to go. The store is a mess and no prices. No one to help as they are busy chatting with their friends. It’s a shame because the store used to be run really well and always had knowledgeable, helpful staff. That is not the case anymore in the ever sinking Auburn mall GNC.
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May 2021 by Bradford Townsend
So the GNC Extend X now has less flavoring added and cost way more.Not trusting a company that wants to start making their product cheap for higher profits.
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May 2021 by Maurice Libner
Worst company I have ever done business with. Customer service is atrocious. Be forewarned!
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December 2020 by DA. LTW275
Poor customer service!
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November 2020 by Vincent Cyr
Ya love the force factor ignite test ×180, not bad boost for 50s
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November 2020 by Patrick Smith
They sell herbal supplements here that are known to be bad for you, be careful with what you buy here, alot of herbal supplements are bad for the liver