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December 2023 by Jennifer White
i love it here it’s really a good business with good people come here for all your postal needs
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November 2023 by Michele Simone
I had a wonderful experience with Goin Postal! I won a large auction at an estate sale with many breakable and extremely fragile Christmas ornaments and plates. Goin Postal packed everything so carefully, I was amazed when the packages arrived! I was a bit surprised by the cost at first. But once the packages arrived, and everything was in perfect condition, it dawned on me that they had to have spent hours preparing everything. And they could have actually charged more considering the materials and labor that went into it. They did a very professional job! In addition to that, I was unable to receive the packages for a while due to some unforeseen events in my own life, and even though it wasn’t the most convenient thing for them, they held onto the packages for me until I was ready. I highly recommend them!! I couldn’t have asked for anything more. They are the kindest and most professional folks around!
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November 2023 by Sara Zinn
What a WONDERFUL experience dealing with Dan and Goin' Postal! After a medical emergency kept me from grabbing something up in their area - Dan was quick to get my items packed up and transported to me. There aren't enough business and individuals like this anymore. THANK YOU SO MUCH!
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September 2023 by Amanda Robertson
Charged $22 dollars (stating the cost included packaging materials) for items weighing less than a pound. Sent in old torn flimsy Amazon box with reused tape that arrived half opened. Also using the cheapest option, Ground Advantage as well. Very unprofessional.
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July 2023 by Marianne White
The best and friendliest service ever! You can’t go wrong mail in your packages from this company. If there was a way to get more than five stars, I certainly would!
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July 2023 by Denise Koch
The people are very helpful. He even got another box to put my original box in because he didn't think my box would handle the UPS trip.
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May 2023 by Amanda L.
Very nice. It was my first time there and I needed help. She was so friendly. They charged $1 for printing the label, so print at home if you can. They took my fed ex and Amazon. Be sure to select ups drop off point, not UPS Store when doing an amazon return.
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May 2023 by Magy Taylor
I come here often and always have a great experience. Super professional, courteous, helpful, and affordable. Whether it's USPS, UPS, FedEx or DHL I always come to Goin' Postal.
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May 2023 by Elisabeth Holland
After having some Amazon return difficulty with another pack/ship location, I went to Goin' Postal. Seamless, above and beyond customer service! Truly grateful for the ease and simplicity thanks to you!
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April 2023 by M N
Goin' postal in Auburn is very accommidating. They will pack your items and help you choose the most economical or fastest shipping depending on your needs and their hours of operation are longer than the post office! Friendly and professional people as well!
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February 2023 by Joe Brady
Amazon can't find a return package that i dropped of at this store. Had to pay for the item again because the return window closed before it was recieved( about a month) unacceptable for this type of a business!
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October 2022 by Rebecca Charest
I've gone to Goin' Postal about 3-4 times now and each time I am amazed by their customer service. Don't have a box? No problem. They will hook you up not only with a box, but with bubble wrap and other packing materials. I also love that they compare pricing with the different carriers like USPS, FedEx, and UPS so you know you're getting the best deal. And they'll give you their recommendation for which carrier to use. It's my one-stop shop for all my shipping needs.
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August 2022 by Taylor Rogers
Extremely kind. Great customer service!Owner took the time to teach me how to package my mail. You learn something new every day! Thank you!
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July 2022 by Amy Lucas (Your Local Home Expert)
We stopped by here on our way to the airport so that we could ship our 7 year old’s hiking stick home and we were so pleasantly taken care of!! Affordable and quick service. Thank you!!
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June 2022 by Beth Herman
Am I dreaming? Why didn't I come here years ago? (Can I move in?!)This week I brought in some very large, exceptionally heavy framed art and wall-sized photographs to be shipped 1,500 miles. There was so much, I could barely drag the plastic tub in which I carried everything. I expressed some concerns about the condition in which they might arrive and what the cost might be.Dan proceeded to explain in considerable detail the wrapping and packaging process of items like this to me -- the layers involved --something in which he specializes. His face lit up while he was talking, so I knew this was his passion! And because I was to leave everything, he also offered to send photos of the job and would call with an estimate.During our subsequent call, he even identified one of the prints as a potentially valuable piece of art, perhaps worth an appraisal, so that I could advise the family member to which it is all going. Also, I had apparently made a mistake with the address, and Dan had taken the time on his own to investigate and correct it. A couple of days later when I went back to retrieve the green tub, as jam-packed as the store was, he and the owner (I believe her name is Nola) were as warm and welcoming as they were when I'd dropped everything off. AND -- the price was excellent as Dan passed on some savings to me. In fact I thought there was a mistake!There is no question about the difference in level of professionalism, expertise, genuine friendliness and overall customer appreciation at the Goin' Postal store vs. some other area stores. They truly valued my business and will have a customer for life.
