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February 2024 by Bridgette Sinclair
Great place. Always clean and the associates are friendly...
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January 2024 by Pamela Arthurs
Love PenneysLots of selection
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January 2024 by Michelle Swift
I’m very disappointed in how this location treated me and my child. We had an old lady follow us to every department we went to like we were thieves or criminals. We came in the side door looking for towels. They used to be right out in the open. Me and my 9 year old had to walk the whole store looking at different things until we noticed the home collection sign near ceiling. Ahh finally we get there and of course not much for selection, however the lady followed us every where we went until we paid at register. We were dressed nice no back backs no reason to think we would steal a single thing. she could hear me saying I don’t know where they moved towels to. Next time instead of making us feel like we are nothing you could say oh I’ll show you where to find that. How rude of your employee to single us out. It’s been days since we were there and this still sticks with me. Jc penny treat your customers better!
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December 2023 by S. B.
Nice, clean store with lots of great deals going on
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December 2023 by Amy Pragana
Customer service is horrible. Their site says guaranteed shipping before Christmas if ordered by the 18th. Placed an order on the 13th. When I called to ask why I was hung up on.
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November 2023 by Shar B.
Nice, clean store with lots of great deals going on
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November 2023 by Dan Landers
Looking for bedding. Place was disorganized.
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November 2023 by Samantha Boyd
Worst customer service I have ever received. The “manager” could not have been more unhelpful.
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October 2023 by Sylvester O Opia
Great place to shop with great discounts of quality wears that are definitely worth shopping.
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October 2023 by salvacion demers
We found the stuffs we need.The cashier is knowledgeable and friendly. We do shopping @ JCPenney even though their far from our place .We always love the store.
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September 2023 by Samuel Mullen
This department store (and this branch) provide good service and any savvy shopper doesn't rely on a single visit to guarantee selection, prices etc. That being said, a shirt, jewelry, shoes, jeans and khakis all for less than $100! The staff even made the effort to confirm pricing when the register rang up prices than the signage.
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September 2023 by Michael Crew
Their was a young blonde female working sept 1st the service desk. She was extremely helpful with helping my child find what we needed. From now on they will be the first place I shop when needing something they have. Online or in store. Above and beyond customer service.
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September 2023 by Susan Merrill
Beautiful clothing..fully stocked. Extremely clean and organized. Employees very helpful and friendly.
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September 2023 by Kelly Gaskey
Staff was very helpful. Lady St the jewelery country went above and beyond to help.
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August 2023 by Sarah Williams
My 12 year old son went into the men's changing room and thank God he seen all the needles sticking out of the chair. How could someone be so inconsiderate... Please be careful school shopping this year as idiots have nothing better to do... But on the other side I told the cashier Linda very kind lady and showed the picture she called for help immediately. And thanked us for noticing. We waited 5-10 min. AND NO ONE CAME TO ADDRESS THE ISSUE THAT SHOULDVE BEEN TAKING CARE OF IMMEDIATELY...
