Petco is a health and wellness company focused on improving the lives of pets and pet parents. The Auburn store offers a broad range of brand-name nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Services include full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption, and dog training classes. Customers can enjoy savings with online shopping and in-store pickup or repeat delivery. Reviews note that the store is generally well-stocked, clean, and that employees are polite. Many customers report consistently great service, with specific praise for the knowledgeable and helpful aquatic specialists who provide outstanding service, accurate answers, and expert advice on tank health and fish keeping. This expertise has been described as a game changer and lifesaver for aquarium enthusiasts. However, some customers have experienced occasional frustrations with product availability, such as not finding specific aquarium cartridges or filters. There are also concerns regarding the welfare of small parrots, which are noted to be kept in clean but bare cages with minimal enrichment, which can be detrimental to a bird's mental and physical health.