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January 2024 by tim berube
Store manager is amazing and a great guy overall. Kevin had me back on the road with fairly short notice and I managed to make it all the way to mass for a last minute funeral and back with no issues, tweaked my alignment and had it driving straight as can be the whole way too Huge thank you to these guys! Couldn't have happened without you
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January 2024 by Annette Sukeforth
I waited almost three hours for my tires to be put on balanced and alignment when I left they locked up and head out I didn’t realize until I got to main road that my alignment is severely off now and there closed till Monday!!! My steering wheel is straight and this is what I got!
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January 2024 by Kayla Fogg
I recently visited Town Fair Tire to have four new tires installed on my vehicle, and I cannot express how impressed I am with the overall experience. From start to finish, the service Kevin provided was exceptional!Kevin guided me through the tire selection process. He took the time to understand my driving needs and recommended a set of tires that perfectly suited my vehicle.What truly stood out was the transparency and honesty in their service. There were no hidden fees, and the final cost was exactly as quoted. The waiting area was clean and comfortable, and the service was completed within the estimated time frame.Town Fair Tire's commitment to customer satisfaction was evident in every interaction. Kevin went above and beyond to make sure I was satisfied with the service, and his friendly demeanor created a positive atmosphere.In conclusion, Town Fair Tire has earned my trust and loyalty. If you're in need of tire services, I highly recommend this establishment. Their professionalism, attention to detail, and commitment to customer satisfaction make them a standout choice for anyone looking for top-notch tire installation. Five stars without a doubt!
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January 2024 by Joseph Pooler
Stopped in on my way by because my pressure light was on. Without hesitation they brought a spray bottle out to the parking lot and checked my tire where I thought I had seen a screw. Luckily for me it was not... turns out the pressure was low in all my tires so they topped them off and I was on my way minutes later. Their honesty and prompt service was much appreciated I will definitely be returning when I need tires.
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January 2024 by Destiny Mcwilliams
I came in with a flat tire today on a very tight schedule. Kevin helped me get my tire fixed in a very quick manner. The service was excellent and all the staff was very friendly. The boys in the front checked on me throughout the process to see if there was anything they could get for me and Kevin updated me periodically on what was going on while I waited. I would definitely return for future tire service and recommend this Town Fair Tire to others.
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January 2024 by Elinor Withington
I went here because I had a tire that was losing psi every day. They squeezed me in at the end of the day and it ended up that my tire was not repairable. Will gave me a great deal because I needed 4 tires since I have a AWD vehicle. I will definitely come back here for my tire needs.
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December 2023 by Shania Cote
I love going to this place! They are so nice and have a good waiting area to sit in. You can watch them work on your car on the screen they have. And they have drinks too.It don’t ever take long for me. And they are very respectful of your property/vehicle. I recommend them to everyone for their car needs.
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December 2023 by Scott Blake
I was extremely impressed with the Auburn ME location of Town Fair Tire! I recently purchased four new tires there, and from the initial phone quote inquiry to the installation just two days later, the entire process went smoothly and the cost was very reasonable. Nathan at the front desk was friendly, knowledgeable, and helped make the experience even better. They delivered exactly what was promised, and I will be recommending Nathan and the Auburn team with confidence in the future!
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December 2023 by Karen Spearrin
This place is the VERY BEST!!! After I bought my 4 new tires, they price matched an online price I found from someone else when I came in to have them installed, I got over $200 back and added an alignment for only $37! So I got a 4 wheel alignment added and saved $176 from my original purchase price!!! Nathan & Brooks helped me and took their time to make it so I got this price and saved a ton! Great products and awesome customer service!!! DON’T GO ANYWHERE ELSE! So Happy, I love Town Fair Tire in Auburn ME. This is why customers always come back to TFT! Very Highly recommended.
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November 2023 by Claire Robertson
Amazing service!!!! Nathan took care of me and made sure I got my tire replaced right away. Everyone was super nice and helpful. Will definitely make sure to be coming here again.
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November 2023 by Tealia Tabales
Let me just start with I never write reviews.. I have been in the customer service industry for years. I have brought my car here for tires multiple times with no issues. My wife brought her car in to get 2 new tires last week, they said she only needed one so they fixed the other, put the new tire on that was the same size but different thread and they said it wouldn’t affect handling. She also got an alignment. when we got the car back, anything over 65 mph the car would shake. I called town fair back and told them politely what our concerns were. Brooks kept interrupting me and wouldn’t let me finish what I was trying to say, making me feel like she wasn’t taking my concerns seriously. She kept saying “honey the shaking isn’t an alignment issue.” ..I wasn’t even insinuating that, I just wanted to explain the situation. She put John on the phone, who was nice enough but didn’t want to say they did anything wrong. He said it needed to be rebalanced. Brought the car back and after picking up it’s still shaking at 70 mph and the lug nuts were so loose she had to tighten them with her hands. I’m really disappointed. In this economy, we choose wisely where we go for services and as customers we deserve to feel like where we are putting our money is worth it and not hurting us more in the end. Now we have a brand new issue we are left to figure out and pay for.
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October 2023 by Rise Abel
My experience with Brooks was exceptional! She was very friendly and saved the day by having the team diagnose my issue and ordering me a new tire (as I had a slit in my tire). They put my spare tire on and I was on my way home. Thank you Brooks!
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October 2023 by Trevor C
Brooks the sales associate was outstanding. I was in a pickle with a screw in my tire where I was losing air fast. Brooks was able to accommodate my needs in a hurried fashion. She turned a bad day into a good one. Brook is one of the reasons I continue to be a loyal customer.
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September 2023 by Bill David
Gilly at Town Fair in Auburn Maine makes a normally painful experience always enjoyable. He goes above and beyond to answer all questions, offers unbiased recommendations, provides multiple priced options, and always makes sure work is done in a timely fashion and with attention to detail. He is a big asset to the Town Fair brand.
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September 2023 by Bill Hensley
Brought my Tesla in for it's first tire rotation. Was surprised that they offer this service for free! Thanks Gilly for the fast and friendly service. Ended up buying the manager a set of pucks to have on hand for other Tesla owners who may not have them like I did when I first came in last week.
