U-Haul Moving & Storage of Twin City has received positive feedback from customers who appreciate the cleanliness of the equipment and the professionalism of the staff. Many reviews highlight the helpfulness and knowledge of employees, particularly one named Jake, who provided excellent service and useful tips for using equipment. Customers have noted their long-term relationships with the business, expressing satisfaction with their experiences over the years. While some reviews mentioned issues such as incorrect mileage checks and visible damage on vehicles, overall, customers found the rental process straightforward and the online system easy to use. The staff's professionalism and willingness to assist during both pickups and drop-offs were frequently praised. Many customers plan to return for future rental needs, indicating a strong sense of trust and reliability in the services offered at this location.
I use this location for rentals at least once a month for my work. The equipment is always clean and ready, and the staff is top-notch!
April 2024
Poor customer service. Vehicle was filthy and smelled of smoke.
November 2023
Yes u Been with them going on 6 years now and it's been a great experience they been awesome to deal n work ith as well n definitely like working with them ...
