U-Haul Moving & Storage of Twin City has received positive feedback from customers who appreciate the cleanliness of the equipment and the professionalism of the staff. Many reviews highlight the helpfulness and knowledge of employees, particularly one named Jake, who provided excellent service and useful tips for using equipment. Customers have noted their long-term relationships with the business, expressing satisfaction with their experiences over the years. While some reviews mentioned issues such as incorrect mileage checks and visible damage on vehicles, overall, customers found the rental process straightforward and the online system easy to use. The staff's professionalism and willingness to assist during both pickups and drop-offs were frequently praised. Many customers plan to return for future rental needs, indicating a strong sense of trust and reliability in the services offered at this location.
The woman in the morning was amazing. Nice and knowledgeable. Check out was easy, simple, and fast for the trailer. Now on return to Saco, ME is another story. Would use them again in a heartbeat!
February 2026
Snow tires could be a plus plus recommend them big time. Getting stuck in a full truck not good
October 2025
From pick up to drop off everything was excellent. Staff was friendly any courteous, was in and out quickly.
