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April 2024 by jennifer spencer
My husband scheduled an emergency extraction for a tooth that is hanging on by a thread. He was clear with them several times, that he didn't need a dental visit, JUST am emergency extraction.He communicated with them via email multiple times, to VERIFY it was an extraction appointment, requesting that they inform him if it was NOT going to be an extraction appointment.They did not inform him that his tooth would not be pulled, so he booked an appointment A FULL WEEK OUT. Took time from work to go the appointment, and then informed him WHEN HE GOT THERE, that he was there for a consult only.Aspen just wants to charge extra procedures (office visit, exam, consult) so they can recover as much money as possible from patients.I've worked in a dental practice. I know emergency extractions are possible, if you actually care about the patient. Aspen clearly doesn't.Not interested in the canned response from Aspen: "Thank you for your feedback. I'll pass it along to the team so they can do absolutely nothing to improve, and keep using the dental industry to line their pockets instead of keeping patients healthy."
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March 2024 by Doris Allen
Very positive experience this morningI was pleased
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March 2024 by Ellen and Bettie Harris-Howard
Staff was pleasant and knowledgeable
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March 2024 by Celina J Clapperton
I was very pleasantly surprised at the care I got. I switched dental offices due to new insurance. I was with my other dentist over 40 years, true professionals. I was worried about changing dentist’s. I got very good care, very pleasant professional associates and dentist. I felt welcome and was handled very gently.
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March 2024 by Diana Hanlon
I was nervous at first but everything was very helpful ?
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March 2024 by Don Fairchild
Wonderful personnel at the Augusta office, kind consideration for my financial needs. Thank you.
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March 2024 by Margaret Varney
All the staff members were very pleasant and helpful. The doctor I saw was very nice and explained everything he was doing and how I should be feeling throughout the extraction of a tooth. Was so happy to have the issue resolved at the same appointment. Would definitely tell everyone what a great place Aspen Dental was and recommend them to see this dental place.
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March 2024 by Wendy Mclaughlin
Very nice staff. Knowledgeable. They explained everything regarding the health of my teeth.I felt taken care of.
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March 2024 by Dan Vilkofsky
Other than waiting past my appointment time it was good. I was impressed with having a dentist who listened to what I wanted and not what they wanted to do. That made the visit much more comfortable and knowing the dentist listened to what I wanted. Excellent visit and no biggie on the wait, places do get busy and back logged.
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March 2024 by Wendy Heintz
Very friendly . Made me feel relaxed.
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March 2024 by Robin Hubert
I love this aspen dental, the people are so friendly and caring.
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March 2024 by Korry Dunham
I broke a tooth and called all around no one could get me in except Aspen. They were fast and thorough. Very professional.
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March 2024 by CHRISTOPHER Johnston
It was a really good experience
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March 2024 by Jillian M Duquaine-Watson
I arrived early and expected to wait but they got me right in for my filling. The staff is welcoming and friendly and I have been thrilled with all the work I’ve had done there in recent months. Highly recommend this caring and capable team!!
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March 2024 by Dana Cochrane
Everything went fine and the chipped crown was fixed, with no issues.
