Charlie's Kia is highly praised for its professional and friendly staff. Customers find the dealership to be the best they have dealt with, with staff members who are personable, helpful, and knowledgeable. The sales team, including salespersons and managers, make the experience enjoyable and informative. Service visits are convenient, with friendly personnel and a comfortable waiting area offering snacks and drinks. The staff is willing to accommodate early arrivals and handle routine maintenance efficiently. Customers appreciate their ability to listen carefully and properly fix issues, even those that previous service centers struggled with. Overall, Charlie’s Kia provides a welcoming environment, quality service, and a team that works to meet customer needs, making it a recommended choice for both sales and service.
