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July 2024 by Marshall Taylor
Rented a car for the day it was pretty cheap very clean I'll definitely be back soon
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July 2024 by Evan Lawrence
Picked me up from and dropped me back off at the tire shop. Renting the car was quick and hassle free. The staff were very friendly and seemed genuinely happy to help me out.
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June 2024 by Jon Thibault
Anthony is top notch for customer service,thank you for a great experience !!!!
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May 2024 by george bragdon (TacoGrande888)
Excellent service. This is the only company I will ever rent a car from.
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May 2024 by Anderson Gomez
The best
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May 2024 by Elizabeth Chodzin
Excellent customer service! I was upgraded without charge and given a discount for having the SUV for a week. Prices were reasonable. Follow up phone call to ensure all went well. Very happy with Enterprise, will absolutely use again, and highly recommend!!!
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May 2024 by Erik
Chris and Caroline were extremely helpful and friendly. They really did go above and beyond to make sure our car rental experience was excellent and hassle free. Thank you to them. We had a fab holiday touring Maine during eclipse fortnight.
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May 2024 by Lori LaPlant
It was an extremely busy day for the Enterprise office but they took their time and explained everything. I appreciate the call after I returned the car to confirm the condition and total price.
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April 2024 by John Garrett
Very good experience. Easy to setup and renew car rentals.Helpful and kind staff!
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April 2024 by TheMedTravelersWife
I always rent from Enterprise and I always love the service that is provided. I especially appreciate Caroline and Chris help at this location: they went over and above to accommodate our needs.
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February 2024 by Valerie Poulos
We flew into augusta, and were lucky enough to find a last-minute rental car while on a family emergency trip. They arranged to pick us up at the airport, although we returned our car on Sunday and they weren't able to drive us on that day so we had to take an Uber. The car was clean inside but outside looks like a typical Maine car with salt and dirt all over it. I was a little disappointed.
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February 2024 by Jessica Thurlow
Reserving online was easy (and I recommend downloading the app. It's super handy). We reserved a vehicle about a week in advance (we used to wait a day before whatever planned trip, but that always left us very limited on vehicle selection. There's still no guarantee the vehicle requested will be available, as renters will sometimes extend their rentals, but I reserved a "Nissan Rogue or Similar" and when we picked up, we landed a very nice 2023 Nissan Rogue. I have absolutely LOVED this vehicle and I am heartbroken I have to return it. lol. I may know what my next vehicle is going to be though! The staff was very friendly and sparked polite conversation, which was pleasant. Within short order, we were all set to go.
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February 2024 by Varsha T
The worst customer service I have ever received. They are conman. I rented a car which was hit by another driver who was at fault and there was small dent to rear bumper. I gave all the information of other driver (Driver's License and Insurance details) to enterprise. They made a demand to the insurance company nor are giving me the copies of damage cost. They are holding my $300 dollars. I have been calling them for 3-4 months, they never proper answer and they always say they will call but never did.
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January 2024 by Stephanie Lovejoy
I love the ease of pick up n drop off.
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December 2023 by Karen A.
Very unhappy with my recent rental experience. Reserved a Tahoe sized SUV in July for the Xmas Holiday for an 11 day rental. Picked up my SUV on the date and time of my reservation and received a Ford Expedition. No complaint/concern with the make/model provided what I never gave a thought to was needing to check the unit was road legal. The unit we were provided was 4,500 miles overdue for an oil change, was 2-month past due its annual inspection and 2-month expired on its registration. I called asking for a replacement to be told I was ok that it was a rental and their was grace periods we wouldn't get pulled over or fined. Than I was told don't worry any fine goes to Enterprise. I continued to push the issue and told Enterprise to find a new rental from the surrounding stores and to call me back. The rental agency NEVER called me back. Beware you may be drive units that are not road legal. Very disappointed. Gave 2 stars because the vehicle while not legal was great, otherwise would have been 1 - star. I also had to call the agency 4 times to get the satellite radio activated.
