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October 2025 by Brandon Lawler
Place is a joke. If you use a debit card they want to run your credit score!!!. And want a 745 score hold 500 bucks plus the cost of the rental!!! So pretty much you have to be rich with a credit card max ok 10k and you better have a great credit score. Evil evil company. Taking advantage of people like that
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June 2025 by Justin Feeney
Needed a car for a trip, manager made sure to get me in the correct one, super reasonable rate and easy process as well.
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January 2025 by STEVEN HOWES
Worst customer service ever !! Don't open on time !! Don't answer the phone !! Horrible rental cars, poor selection !! Don't waste your time going online to set up your rental, that service is broken !! Never again !!
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December 2024 by Justin Robinson
Thank you for the reliable vehicle while mine was being serviced
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December 2024 by Robert Caniff
This place is a dam joke, I went there for a car rental and couldn't get one. I then canceled it but they still took my money out and then tell me that they can't refund it. Wow talk about thief's. This place is a joke. I want my dam money back now.
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November 2024 by Ivan Tuttle
Absolutely the rudest car rental place I've ever used, and I fly a lot and use them. I canceled my Hertz account because of her! I really don't know much more I can say without saying really bad stuff I don't need to say. I think my action speak louder than my words. Glad we still have Enterprise in Augusta!!!
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October 2024 by James Bosse
On vacation to Maine last week my flight was delayed and Enterprise canceled my reservation and did not have another car available. I walked over to the Hertz counter and they took care of me on the spot. Great friendly service and gave me the best rate they could without a reservation. Saved my vacation! Thanks!
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August 2024 by John J Liberty
Friendly staff!
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July 2024 by Darren Rancourt
Every time I need a car they have one for me. They're a little expensive, but they're good company. The cars are clean.
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July 2024 by Tom Duclos
I pre paid for a rental 3 months in advance. Got there and I didn't have that card on me. No big deal I'll pay with another. Everything went OK until I asked if my prepay would be refunded since I was charged full price. Did the internet contact and the response was call this number. Called a dozen times,put on hold for 30 minutes and no response. Will never rent from them again
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June 2024 by Dominique Wadleigh
WORST EXPERIENCE I HAVE EVER HAD!!!!!! They took my deposit and $100 on top and I’ve been calling for 5 hours can’t get through to a single person!!! The vehicle was returned on a full tank of gas so it can’t be fuel charges. I dropped it off at the dealership and they said they would pick it up the dealership then tells me they didn’t pick it up for days so they called and the employee said oh yeah we forgot about that so are you people charging me because you forgot to pick up your rental?????? Nobody knows no one will answer the phone! Go through enterprise they are way cheaper way more convenient and they actually care about their customers!
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January 2024 by anders olafson
Won’t answer the phone during business hours
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December 2023 by Raphael St. Pierre
This place gave me a reservation # pick up time i get there they refused payment dont believe they had a car to rent i wouldnt count on them to rent a car use enterprise
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November 2023 by Kerry Reilly
Juan at the counter was great!!! He locked in a very good rate for me which helped offset my car repair that I was having done. He was very knowledgeable and pleasant. I would return based on customer service.
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September 2023 by Cheryl Olson
This location is based in the airport. Juan goes above and beyond with customer service! Thank you!
