Kay Jewelers provides an amazing and outstanding experience with a friendly, welcoming, and top-notch staff. Customers report that the staff are absolutely amazing, very personable, kind, and always willing to help. They go above and beyond to ensure guests are satisfied with their purchases, handling even unique situations with valuable jewelry while maintaining its integrity. The service is highly recommended, with many customers stating they will definitely return to Kay's for their jewelry needs, including engagement and wedding rings. The overall sentiment is one of great customer service and a superior shopping experience.
After a rough experience with a ring we’ve had so many issues and corporate was not able to help us, we went to the Augusta Kay and Alyssa made sure we were taken care of. She was dedicated to make sure the situation was made right and appreciate her customer service!
August 2024
I had an amazing experience at Kay Jewelry with Kristina in Augusta Maine. She is top notch and very personable as well!!!
August 2024
Excellent service; I appreciate them staying open longer to service my watches.
