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August 2023 by Bill S.
On 95 S entering Augusta when a stone hit my windshield causing a quarter size spider crack. Called Portland glass. They said bring it right in. 15 minutes later repair was completed and back on the road. Outstanding customer service and very reasonable price.
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July 2023 by Casey Poulin
Went in to have my rear view mirror re-glued after it had fallen multiple times. Everyone was super nice, very fair price. It was 9$ compared to the 20$ I would spend on the at home glue kit. Also got some of the best windshield wipers I’ve ever had.
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April 2023 by Pamela
I ordered custom glass for my brand new master bath shower mid January. I was told they would contact me as soon as the glass arrived in 5-6 weeks. Plus I was told it would be an extra week to get them installed. Six weeks to the day I called. Brandon said the glass walls came in yesterday but not the hardware. He would call when the hardware got to his office. Two weeks went by and I called again just to see where we were at with the back order. No response. A week later I called on a Tuesday. Brandon said the hardware “came in yesterday but he was very busy with Spring orders”. He said he was going to call me to schedule the installation (but didn’t). I now had to wait 17 days to get the glass installed because of a “Spring rush”.The communication from this company was not great. It took 11 weeks to complete this job. My recommendation would be to not focus on your Spring order rush, but to make your Winter orders a priority to complete first.The hinges are crooked and the door panel sits higher than the stationary wall. Also, there is a gap that let’s water leak out onto the floor. I paid $4,600 for a quality product. I didn’t get that quality I expected.
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February 2023 by Laurie Lachance
A couple of weeks ago, I had my windshield replaced at Portland Glass in Augusta. I talked with 3 employees who were all wonderful. The regional manager, Bren (Brynn?), was extremely helpful, the woman working the desk was very kind and helpful as well, and the technician went above and beyond to get my car back on the road. An exceptionally good experience! Thank you all!
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February 2023 by Seth Pillsbury
Excellent and fast service, super friendly people. Thanks!
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January 2023 by Vicki Karter
These folks helped me tremendously after two different attempts to get my window replaced..these folks pulled thru..and I thank them.
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December 2022 by Garry Hinkley
Miscut the glass for my stove door twice. Went to Rockies to have it done right.
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November 2022 by R
The front desk was a pleasure to work with and the technicians were fast and efficient as well. They did a great job. I usually use Bangor,the manager there Is the best, and luckily had similar luck in Augusta. Highly recommend.
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October 2022 by Jay Bradshaw
Easy to schedule around my timetable, high quality work, and friendly customer service. Everything needed for a positive customer experience.
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September 2022 by Terry Pelkey
Lynn was very helpful and k ows what she doing.
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September 2022 by Robert B
The front desk was a pleasure to work with and the technicians were fast and efficient as well. They did a great job. I usually use Bangor,the manager there Is the best, and luckily had similar luck in Augusta. Highly recommend.
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August 2022 by Margaret Kennedy
The service here was friendly, fast and affordable. I am so impressed, will recommend. Thank you!
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July 2022 by Melissa Schilling
Just got a crack fixed so it would not spread 10 out of 10 the front desk person was very pleasant to speak with and technician was quick and friendly ?
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April 2022 by Rob Bastey
The front desk was a pleasure to work with and the technicians were fast and efficient as well. They did a great job. I usually use Bangor,the manager there Is the best, and luckily had similar luck in Augusta. Highly recommend.
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March 2022 by Bill
We drive a lot of miles in Maine winters, so every once in a while we need a repair or replacement. I always go to Portland Glass in Augusta. They are very friendly, professional and do a great job-- and I am one of those picky folks. Their work really is "factory new." And, they are very nice people.
