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October 2022 by Melanie Davis Monk
Just amazing. Customer service was great.
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September 2022 by Josephine's Boutique
Thank you to Samantha, Alex, Scott and Tim who ALL helped me Monday. You all had excellent customer service and where true professional.
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February 2022 by Beckie L.
Clothes prices are good. Honestly BJ's has better sales and coupons. You will save more with BJs
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February 2022 by Lynsie Willard
Monday the 21st of February I came in and a young gentleman named Alex, kindly approached me with a can of WD-40. He insisted on spraying my squeaky cart wheel! I thought that was most cool! Thank you Alex! You rock! ?
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December 2020 by Robert Teel
Wow, what a wonderful tire experience!Kris took good care. People are frazzled. But not the team there at Sam's Club Tire and battery, super patient, helpful and professional. Jasmin thanks, plus the others behind the scenes, way to go!!!
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December 2020 by Kayla Koroski
Great to see that I won't be getting rotisserie chickens anymore. Additionally, that management defends this. Shout outs Dan and Angelica for supporting the spread of COVID-19 and hospital surges. Great chin-diaper!!
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September 2020 by Carlos Felipe Gomez Moreno
Todo , sus precios son muy buenos y la atención es la mejor
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September 2020 by Laura Simmons
Never in my life have I experienced such horrible customer service. I went through a checkout line where the cashier forgot to scan my hamburger which I found out when I tried to leave and handed the gentleman my receipt at the door. My options were to except his blank stare or ask him what I’m supposed to do then and he replies with he doesn’t really know but I can go stand in the checkout line all over again. After I told him he could take the meat out of my cart then because I didn’t have time to stand in line all over again I proceeded to call the store and speak with a manager who was also extremely rude and had zero answers for me. I was by no means looking for anything for free but a little common courtesy and customer service would’ve gone a long way.
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March 2020 by Jim N James
Great place to shop and convenient
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November 2019 by Brittany Hill
Great customer service. Great deals.
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October 2019 by Joseph Jay Simanski
Get the app and skip the checkout lines! I go to Sam's several times a week for my busy restaurants. Everyone in Augusta has been super helpful and great. Norm at the door is the best, so friendly and kind. Thanks!
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May 2019 by James Thomas
Just got a great price on a set of 4 brand new BF Goodrich tires including free rotation, balancing and flat repair for the life of the tires. Plus, if they wear out prematurely you get a credit on your next purchase as long as you do the recommended rotation schedule. Also, they will fix your flat even on tires purchased elsewhere. The only drawback is they don’t do alignments. Overall, a good buying experience. I’d highly recommend going with Sam’s Club.
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March 2019 by Ron S.
Sam's club has some great values. This location is usually kept pretty clean in the store area. The only issue I seem to have with this store is when I find something I like and return to purchase it again it's either out of stock or it has been discontinued. Customer service can be hit or miss as expected in a large chain warehouse store but be persistent and you can eventually get assistance or an answer.
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November 2018 by Michael G
Back in January, I went local for my winter tire install. They charged me $100 which included new valves. But they didn't give me new valves so I kept running low on 2 of my tires. This time I decided to go to Sam's. They swapped out my winter tires and replaced the leaking valves (update, they didn't replace the leaking valves, went back yesterday because the low tire sensor light was on. Mark informed me that he was not told to replace those, he scheduled me in today for 7am. He checked the tires and replaced 2 of the valves within an hour. Mark is the guy you want to talk to.) and balanced them for a total of $38. They had trouble balancing my tires but kept at it and got them balanced. Very pleased because before I had the winter tires installed, the car was quite shaky so I assume they were out of balance. Same tires but now with a smooth drive on the highway. Took 2.5 hours. But I had 2 people in front of me and it was 12:30 on a Tuesday. If I had arrived just 5 minutes earlier, I could have been in and out within an hour. Staff was kind and kept me updated with the repair timing, apologizing for the delay. Definitely recommend checking them out. Can't beat the price.
