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May 2023 by partha Abb
The customer service is not bad but worst of its own .
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May 2023 by Jordan Riley
What kind of bank doesn't have ANY form of ATM for after-hours transaction. No pre-lobby ATM. No Drive-thru ATM. If they aren't open, you're SoL, and no other TD bank available for dozens of miles. Never even seen another TD like that in my life. As inconvenient as Banking could possibly be in Kennebec County.
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February 2023 by Cindy Reiter
Banked here since 2006. Best bank ever.
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August 2022 by Elizabeth Roberts
Customer service is horrible every time I had gone in to do simple banking I always get the run around. Definitely DO NOT do business with this location.
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February 2022 by Vince Altavilla
The customer service at this branch is definitely lacking... Will be trying Waterville from now on.
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January 2022 by Michael Kelly
Absolutely horrible customer service for very simple banking transactions! I don’t have any loans or need to borrow money. A simple withdrawal from one of my accounts that has more than ample funds is a challenge. Vanessa is rude and condescending! Zero stars is more appropriate!
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August 2021 by diz bob
$10fee to cash thier $30 check. They're ridiculous with their fees and the way they run the bank. I will be getting a account at a credit union. Never go here. Consumer beware.
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March 2021 by Beau Brown
A service fee of $15 was applied to my account every month during the pandemic. I left a negative review in a survey so the manager at this location reached out to me. She was "sorry for how I felt" but it was my fault that they were taking my money and I wasn't letting them know that I was in a financial hardship due to the worldwide pandemic. People who kept their jobs during the pandemic were lucky but if you had limited income and were a TD customer you were double screwed. She offered no resolution and repeatedly let me know that I had to maintain the minimum balance to avoid those service fees. Thanks for nothing
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August 2020 by Justin Johnson
If I could I would give them NO stars. Tried charging me 10 dollars to cash a check drawn on them. Absolute EXTORTION.
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August 2020 by Sam Dup
If I could 0 star I will give 0 star . The blond manger is very rude . No customer service at all . She don’t deserve to be manager . I don’t know how she became manger . Never go there
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July 2020 by Tiffany Dawbin
Not sure why drive thru can't open for regular hours. Always wait 30+ minutes.?
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July 2020 by Tiffany Dawbin
if you don't have 45 minutes to sit in drive thru this is not the bank for you!
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March 2020 by Robbie King
I have banked at this bank for the almost 10 years. I've never had a problem with the bank excellent customer service people are always nice and happy. now there's a new redhead manager that's a complete b****. my car payment came out one day ago overdrafted my account which I paid $45 fee for overdrafting so it's kind of like I pay for a service. with everything going on with the coronavirus I just needed an extra week so I have enough money to feed me my girlfriend and my s
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February 2020 by Jeffrey Dumaine
twenty years of banking with this place, ended because of horrible customer service. after being locked out of on line access due to a password problem, they refused to authenticate my account because my wife (the primary on the account) read the recent transaction info to me. so now I have to drive twenty miles to authenticate in person, sorry, if I have to make that trip i am closing the account. this bank has steadily gone downhill over the years. we have banked here since they were people's heritage. putting them in the rearview.
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December 2019 by Brandywine Doe
Super rude blonde woman, OMG, I will never come here again for anything
