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October 2023 by Corey Viola
Don't go to VIP! Don't go to Maine auto, HEAD straight to Tire Warehouse of Agusta Maine! The price is worth the out come, go ahead; pay 80$ total for rotation and balance you won't get the out come Agusta warehouse will show. I have a Chrysler 200 and I need my tires balanced after just getting the car from LEE Atuo Mal's, and of course the tires weren't balanced. Showing up to any other place that Agusta? You'll regret it. I have he smoothest ride in the state!
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October 2023 by Daniel Turner
CONSUMER BEWARE !more corporate greed on hand here . they charged me 50 dollars for each tire swap over , (prices more than doubled in a years' time ) . Also .... Banging on the computer keyboard will not speed up your internet services , its time to upgrade the systems as i waited 20 minutes + to check out and be on my way . i was a loyal customer for many years . i'll bring my business elsewhere.next time
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August 2023 by Amanda Burke
They are so nice, explained my just bought tire was not needed as the dealer hadn’t even looked at the car just assumed I needed a new tire. They did a great job putting it on and were fast as well as professional. Thank you so much for making a rough morning better.
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August 2023 by Darlene Hays
I was there on Sunday, July, 30, 2023 with my daughter-in - law. They were extremely helpful. They worked with us to get the tire fixed CORRECTLY, but at the least expense for a single mother. I would recommend them to anyone who needs tire service.
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August 2023 by Paul Tavernier
I've been doing business with this company for years and they have done nothing but help me out with price and availability for whatever vehicle I bring in. Just talk to Justin he will take care of you!!!
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July 2023 by Maggie Brown
When I tried to go with a closer large name tire shop they dropped the ball. I quickly called the Augusta Tire Warehouse, they had time to see if a repair could be made and if it couldn’t had time to get me 4 new tires. I’ve come here for the last few years and should have just come here. Thanks Augusta crew! I will definitely remember this lesson and be back
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July 2023 by Gil Eisenhuth
Pulled into Tire Warehouse with a screw in my tire. The great employees there took immediate care in repairing the tire. We were back on the road, heading to Vermont in less than 15 minutes.Thanks again for your great service!
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July 2023 by Raymond Allen
I travel around Maine for work and I gotta say I’m so impressed with the Augusta shop. This is the second time that I’ve gotten a nail in a tire and was able to get it repaired ASAP“once when store was closing” and another booking online late the night before! I went this morning first thing and it was done in less than 10 minutes! I wasn’t even late for work! I’m just really grateful and will be continuing using them for my tire needs!
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July 2023 by Kori Ellis
I ran over a screw today and they were more then accommodating they where willing to take me in right then and there and they fixed my tire in 10 minutes! Very polite and kind as well. Thank you so much for all of the help!
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June 2023 by Olivia Roy
They always take such great care of me, and I'm so grateful they do. You guys really came through when that screw and bolt punctured my tire, getting me in and out so I could pick up my kiddo on time. Thanks again for such great service!
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June 2023 by Denise Wildfortune
On a Saturday morning I discovered that my tractor front tire had a flat. I checked around and found that the Tire Warehouse was not only open but invited me down. They took my tire right away and dismounted it for a property inside repair as I had requested. I was so relieved to have my tractor back in service that morning. These guys are friendly with good hearts.
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June 2023 by James Carroll III
Always take good care of me, glad to have them service our cars
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May 2023 by Shawn Bell
The representatives from the Augusta Maine location were top notch. Very pleased with their performance and enthusiasm. Thank you!
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April 2023 by Jennifer Stanhope
I wish I could say I have had even one good experience here. The customer service is terrible, there are always issues with my appointments, but I have continued to give another chance. I had an appointment scheduled today for all new tires, I got there and was told I didn’t have an appointment, then to figure out they had an issue with their scheduling system that had lost my appointment, although they did have my tires. When I asked how long the wait would be I was told it would be 2 hours before they could even start, despite my 8:00 appointment. When I said I would pass and not have my tires put on, the manager basically threw up his hands like he was happy to have one less person waiting. Every time I have been here in the past few years it’s the same poor customer service and I will be bringing my business elsewhere going forward.
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April 2023 by Heidi T.
I was so disappointed knowing the positive reviews and wanting to support locals for a quick tire change and alignment. We called multiple times, no response, so we made an appointment online and was rejected at the counter because their online services aren't working, alignment equipment not working, and computer not working so cash only. Why was the customer in front of me accepted for a walk in for something more labor intensive when all I needed were my tires changed?I had to schedule an appointment over 10 days out now and when leaving an employee put a cigarette in his mouth at the front desk and walked out, three staff were outside goofing off lifting wheel parts and three staff on assuming a break when a dozen customers are waiting seemed like a serious lack of professionalism. The manager wouldn't even come and give me an explanation to the mishap.The woman at the counter went to ask the manager what to do and blamed me for not calling and they had several appointments for the same time. It is not my fault their systems aren't working and I was rejected to leave my car to be worked on at their convenience. Permanently taking my money and business elsewhere this was the worst service and experience despite constant effort as a customer.
