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February 2024 by Grace Trudel
New-ish to the wholesale world and loving it
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January 2024 by Alex Johnson
The guy named Owen at customer service is fantastic. so so friendly and helpful. Shoutout to Owen, and definitely deserves a raise for the stellar customer service. He was explaining reward points to me and gift cards, and was so so helpful. When he didn't know the answer, he put me on hold to go ask someone who did. Spoke with Owen for 14 minutes. Fantastic guy. I learned a lot about BJs gift cards. I learned you can buy one that is less than $25 if you visit the club (online only allows $25 and up gift cards). I also learned about promotional sales. Super helpful, and great experience. Highly recommend this BJ's location based on its customer service alone!!!
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January 2024 by Karma chameleon
Better than Costco in just about every way
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November 2023 by michael sanborn sr.
Friendly staff, if you wanna buy bulk or just a few things this place has mostly anything
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October 2023 by Missy Canfield
Curb side pick up is what I use and I highly recommend it
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August 2023 by Sheila Mcallister
Just switched from Sam's to BJ'S in June do not regret the switch at all I find what I buy is cheaper here
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July 2023 by Rick Nelson
I've enjoyed BJ's in Seekonk, MA and Bangor for years but when a 48 pack of BJ's AA batteries failed (no power despite package saying "Best if used by 2030" seven years from now!) and then a 48 pack of AAA's did exactly the same thing, I wrote to BJ's expecting a refund. They ignored the letter. On my next trek to our Bangor BJ's, the manager told me they don't stand behind what their own package says. I am now a former customer. I suggest you get at least your AA and AAA batteries elsewhere.
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May 2023 by Margaret Lamontagne
Pitiful that I wait in customer service while a customer and employee have a lengthy conversation unrelated to BJ's. Both looking back at me several times. On duty manager found it amusing. No apologies. This "store" certainly has gone downhill. It's as if customers are an inconvenience.
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April 2023 by Becky Noyes
Very nice store, always clean and a great selection! I especially like the food choice. We go through a lot of their chicken and fries in our house. The staff is always very friendly too!My only complaint is that I don't really like being solicited about AT&T every time we go in and just trying to dodge that somewhat central area of the store... Thankfully the salespeople don't push too hard, but it's always awkward and does keep me away from that part of the store.
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February 2023 by Chris Ross
Never go shopping there but clerks come up and ask if you need help or are you all set. Always has new items and looking forward to the new patio collection this year. A great place to shop! Check them out
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February 2023 by John H.
my second review in about a month. Why does this store advertise delivery but they dont deliver? Or did they lie to me? I am a disable vet, I suffer from PTSD and it is seriously hurting my life, I use as many techniques as I can to avoid triggers. Public stresses me, the size of BJs intimidates me so I was very happy when I found out I could use curbside. 4 times I have tried it, 4 times I have been seriously triggered because the app doesnt work, they cant get things right and every single time I have to go in and ask. Please understand once triggered I am in a very dark place, I really thought this would work. Last time my order wasnt ready, they blamed me, it was a day late (not my err) and I had to drive twenty miles home and return the next day (I was so bad I should no have been behind the wheel of a car, this was one of the worst PTSD triggers of my life and I am 63). I was laughed at by one person behind the counter, lied to by another when I asked if they could just deliver it..."we dont deliver" as I am looking directly at a sign that says we deliver and then today I get an email from BJs reminding us they deliver for the superbowl. IMO this particular store is not veteran friendly at all, 4 times and 4 times I was treated in a way I would never treat a person, it was beyond obvious I was in extreme distress and all the staff here could do is blame and mock me. The app for curbside does not work, at all, you must go inside. Again, when you suffer from PTSD you try your best to manuever through life, you learn tricks and typically we can do quite well as we know our limitations. However when we try and someone is deceitful and so unprofessional it thwarts all our efforts, crisis is imminent and so is the nightmares, the pain and then the incredible extreme guilt I feel after being in crisis. This is why people like me avoid things in life, we dont want to go through that. When we try to manage and complete uncaring insensitive jerks dont care it is beyond cruel...the only word I can use, it's just plain cruel. The ma nager who I spoke to should be deeply ashamed having done to me what she did, this was Tuesday, today is Sunday and it took me this long to normalize and not be in crisis and finally post this...because of a very unprofessional store with absolutely cruel managers abusin disabled veterans and I dont think one single person in the company and especially at the BJs in Bangor Maine care about the fact they abused a person with PTSD. (I cared enough about this country and the people in it to offer my life and this is the thanx I get) Just so BJs gets it, PTSD is not about what is wrong with someone, it is about what happened to them and your abuse of me is extremely out of line as you have no clue what I have been through. I will be returning, I will return to this review to describe how it goes.
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December 2022 by Jamie White
I love shopping here. The staff are helpful and the store is clean.
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September 2022 by Chucky
Prices are up every where, but BJs still has a large selection and bulk size. We like this store alot.
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August 2022 by Jeremy B.
I'm giving this place a one star review because I cannot select zero. The receipt for one of my 3 orders didn't print ( needed to separate on different cards) so needless to say even though I'm on camera buying it and used my membership card and a credit card they treated me like a criminal. F*** this place I won't come back ever
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July 2022 by A T.
I stopped at BJ's for gas and when I got up to the pump I realized my gas tank was on the other side totally my fault for not remembering, so I pulled up and turned my car around to get gas didn't think it would be an issue because the big silver truck next to me was allowed to do the very same thing without issue. As soon as I got out of my car the attendant comes over to me and tells me that I can't do that because it's a one way and I need to move, I was confused because the bid silver truck that had just pulled away was allowed to get gas and without being told anything. My suv was much smaller and I was all the way on the last stall so he made the effort to walk over to me but didn't to them. Guess my skin was a little to brown to pull my car in the opposite direction.
