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January 2024 by Lisa S
They need to improve customer relations. Some people were impeccably friendly. Some were dismissive, because they didn't know the answer to my question. I had to go because they gave me the wrong keys when they delivered our snowblower. The salesman was exceptional. Places like this won't survive with the highest of customer service. I think at the very least, impress your locals by doing a follow up call. I have to rate it average.
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January 2024 by Ronald Eaton
I had ordered over a week ago which was no issue. They called me yesterday saying that my cap came in. I had already paid for the part when i was there to order it. When I got there today I was hit up for $18.00 more for shipping fee on an $11.00 part. This didn't set well with me because they never told me about a shipping fee when I was there. I could of ordered the part online with no fees. I'll never have my equipment serviced there again. They should of been up front about the fees instead of suckering me in and telling me at the last minute.
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January 2024 by Gary F
They dug deep to find parts for my ancient Skid Steer. Spent a long time helping me for a trivial part. Great service !
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October 2023 by Michael O'Brien
Always treated “the best” by all at Greenway Equipment!!!
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October 2023 by Jarad Huffman
Great, friendly service, got my tractor in and fixed very quickly
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October 2023 by Randy Field
Very quick to respond on repairs excellent service
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September 2023 by Jane Doe41
Excellent people to do business with!Friendly and very helpful.Plenty of parking and easy to find.
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June 2023 by Christina Charles
Took our Honda odyssey in to be fixed. It took over a week to hear anything back, we had to call to check on it, guy said he’d have to look at it again and get back to us, stated he didn’t have our contact information. Finally he calls back and tells us what’s wrong and that it will be $600 dollars to fix it.Finally get it back another week later to get it home and it not work at all.Call them to let them know the guy then tells my husband that if they have to look it over and figure out what’s wrong they will have to charge us again.Poor customer service, bad business all around.Do better
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June 2023 by Stan Niedorowski
Friendly and knowledgeable. Awesome
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May 2023 by Janet Lavoie
Very happy with the purchase I made. The delivery arrived on the date specified and in excellent condition. I would recommend them to anyone.
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May 2023 by Angie Spaulding
Went to price compare a side by side for a yard buggy
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April 2023 by Carl Engelmann
Great company and good service!
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October 2022 by Mike Watermen
Great service.Prices are a little high
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September 2022 by Tim S.
Sales might be good but parts is a joke. You can't trust that what they tell you on the phone regarding your part order will be true once you go to pick the parts up. I've wasted enough time and gas going there and discovering my part really isn't in. I will be driving to their competitor's in Fairfield from now on.
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July 2022 by Diane Crutchfield
Great service had what I was looking for, previous tractor places wouldn't even look the part up.
