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June 2024 by Betsy Dorman
They did not have what I was looking for.
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May 2024 by Christina Mason
I called and asked for a specific product. She put me on hold and checked and said yes we have it. I drove 2 hours round trip to come here and imagine my disappointment when I get there and they don't even carry the product. I spoke to a manager and all she had to say was "oooh sorry about that". Won't be shopping at Joann's for a long while
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May 2024 by Angel Nickerson
Friendly staff. Great prices
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April 2024 by Angela Hansen
Awesome ? I'm addicted ? so many awesome choices in so many creative niches.
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February 2024 by Mel Bick
Many of the overhead lights are out, causing the store to have a very dark appearance. Helpful associates! Olivia was friendly and offered coupons at checkout. Another associate incredibly resourceful in helping me find something specific.
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February 2024 by David Morrison
If you purchase a sewing machine here and it's damaged and was obviously owned by someone else, this company will not refund you completely and they will put the damaged product back on the shelf for another sucker to buy. This happened to my wife. She emailed the manager and they basically said, "Too bad!"
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January 2024 by Julia K
I ordered fabric and after 26 days of back and forth e-mails, I never received a tracking number and eventually the order was canceled citing technical issues, this was my first time dealing with Joann and was not expecting such unprofessionalism.
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January 2024 by leoh Jones
Go in, I'm a guy, I make stuff, sewing etc, old ladies working there call me derogatory names. I couldn't even care, but you buy something, get a coupon, and then try to use a coupon later. Things that aren't marked on sale are suddenly on sale when you get to the register, and your coupon is invalid. Every time I go there, I wish I hadn't. Shelves are bare, they been looking like they going out of business for months. Store employees telling me how much better Hobby Lobby is. Maybe business would be better if yall actually tried to sell something besides cliche nick knack trash.But hey, they finally paved their driveway.
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January 2024 by France Delisle
I went to the Joannes on Stillwater in Bangor Maine. This was the worst shopping experience I’ve ever had, i’m fairly new to sewing and I had bought a pattern that I wanted to do with my granddaughter. I found the fabrics that I needed but I needed help with the notions as I didn’t know what some of these items were, the first lady in the fabric section said she could not help me because she does not sew, so I asked her if there was someone else in this department that could help me, so she said that person was on break so I waited. When she showed up, she directed me back to the firs lady that had already told me that she could not help me. At that point all she did is point in five different directions saying you can get this here you can get that there, once I got there I had no idea what I was looking for, so finally, I left my cart there and I told them this was the worst shopping experience I’ve ever had. where I moved here from, the ladies in the fabric department were way more helpful. They would’ve at least brought me to where I needed to go and pointed things out for me. I will never shop at Joanne's again. Is it too much to ask for someone to do their job?
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January 2024 by Jennifer Beebe
I purchased something online from them and it was damaged. I tried to call, email AND text them about a return and no one answers. There is no local Joann's so I am stuck with the item. Very unprofessional. Go somewhere else. It's not worth it.
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December 2023 by Rachael Anderson
This place is an absolute dump. It should be closed down.
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November 2023 by Claire
The parking lot is terrible - seems they have tried to fill some of the holes with gravel but this only helps a small bit. The whole store stinks, it’s as if the staff sprays a smelly something before they open. I can see that it would trigger migraines. I get out as fast as I can (and make sure to miss the potholes!)
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October 2023 by Reagan Emmerling
Pot holes like craters and every craft supply in the world to fix it; go figure. No notes.
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October 2023 by Diane Beal
Very helpful staff.
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September 2023 by Carrie Cardin
The employees are very friendly. I usually find what I need. The parking lot is horrible and has been for the year and a half that I’ve lived in the area. These are not potholes but craters.
