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February 2024 by Bob McNally
Very good work at a reasonable price.
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February 2024 by Hugo Aviles
Great service.
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October 2023 by Kevin Jordan
Jason the manager was extremely accommodating and helpful. I needed rear rotors but just had a rear caliper replaced at another location 2 weeks ago and they said the rotors were fine. Because of this he only charged me for the parts and no labor. A family member needed to borrow my car as he was dropping his truck off at the body shop on tuesday. Midas was booked out for almost a week and two days later ( Monday ) jason was able to squeeze my car in between 30 other appointments and got my car taken care of and passed inspection, so my family member wouldnt be without a car. I was extremely satisfied with the service I receieved
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October 2023 by David Gearhart
Jason was very helpful and informative! Fantastic experience all around. Will definitely be making this my primary car care location. Thanks for everything!Service: Tires
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September 2023 by Ronald
Today 8/26/23 my left CV Axle was making noise. Called this repair shop and although on weekends you need an appt because they only have limited staff. They offered t take a look at my minivan anyway. They were able able get the parts and are now working on the van. Explained to them that I was desperate as I'm only driving tithroughg the town and instead of taking avatager of the situation they helped me. Great Peopk÷!.The woman that takes care of the front desk is AWESOME . She is knowledgeable about cars and AND I found out she even drives a STICK SHIFT!So as im sitting at mcdonalds down the block i see my car being driven past. It was BEING test driven. I am just thoiroughly IMPRESSED. More power to this honest business. We need more reliable professional businesses like these. Please continue to support them to ensure they stay around!
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September 2023 by Herb
Appointment made in advance for 8AM. They began work on the car at 8AM. Work complete by 9:30AM. All wheel alignment. I especially liked that they provided a graphic print of the before and after alignment settings. I will certainly consider Midas in Bangor for my next vehicle service.
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September 2023 by Heather Richard
This Midas is fantastic. Always friendly and professional. I've had some issues with my 25 year old car, and they kept me on the road with very little trouble or stress. Super grateful for such an awesome team of folks!Services: Tires
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September 2023 by Anas Al-Taee
Was on a roadtrip on the way back to Canada when I noticed issues in one my tires as well as the axles. Called few places, butcouldn't get it. However, Midas were able to get me in in less than an hour despite their full schedule. The team was very professional, treating their customers like family. There was even a nail on one my tires which they removed and they didn't want to take anything for it. Thank you!!!
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August 2023 by Zachary M.
My last 2 experiences here. They quoted replacing my hub assembly for $550. Brand new the hub assembly cost $68 and it took me and a friend 2 hours to do in my driveway. They wanted nearly $500 for 2 hours max in labor. Next experience was an oil change and inspection sticker for our company vehicle. They had our payment service and it's contact information on file from many of the past maintenance appointments there. Midas scheduled us to bring it in at 8 am for this. At 2 pm when we still hadn't received any updates from them we called only to be informed they hadn't even brought it in yet. I had also spent an accumulated $4,000 there over the course of a year trying to solve a recurring issue with my front tires balding on the inside. It seemed like everytime I brought it in they posed it as an entirely new and different problem from before never mentioning that it was recurring consistently every 3 months regardless of how much I paid for the problem to be resolved. Take your car or truck somewhere else for work.
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July 2023 by Christopher Eaton
Never fails to impress. Service is top notch, using the best tech available in the industry, communication is on point, and timeliness has been impeccable each time. If there was a 6th star I’d go all the way. If you want a 3 month out appointment, go somewhere else. If you want to be serviced same day…..MidasServices: Electrical repair
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July 2023 by Nahisha King
Finding a mechanic shop I trusted has been a challenge. But the minute I walked into Midas the anxiety of it all was minimized by the breakdown to what needed work. Photos and an explanation. I was given a free rental for the day and my vehicle was promptly ready the following day. Going forward I will be taking my car in for regular maintenance.Service: Brakes
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July 2023 by Lyell Walker
READ THIS COMPREHENSIVE REVIEW!! I want to outline 3 items for your consideration before you choose Midas. •The first thing is that I went in and purchased new tires and they told me at that time that I needed to replace my front struts because they were absolutely shot. I wanted a second opinion so I took it to the dealership. The dealership not only confirmed that they are not shot, but what’s more is that the dealership estimate was less than what Midas quoted. I’m still driving on them today, 2 years later.•I took my vehicle in for an oil change, and they told me that my oil was low and that I must be burning oil. However when I looked closely I saw that I had an oil leak because it was pooling in the ice. It seems to me that a certified mechanic would have the problem solving skills to check for a leak instead of assuming that I was burning oil. After realizing I had an oil leak, I took it back to Midas and the quote they gave me was over $200 higher than the dealership where I ultimately had the work completed.•Finally, I rarely check my tires because we have them regularly rotated. However I did catch a glimpse at one of my front tires and I noticed that the wear bar was even with the tread. It was only my two front tires. (front wheel drive vehicle) These goodyear tires came with a 65,000 mile warranty. I went to Midas, where I bought the tires and the first thing they told me was that you’re lucky to get half of the warranty mileage. I asked if they would honor the goodyear warranty to see if they would prorate my new tires and she advised that I would have to work directly with goodyear for that. Other shops I’ve worked with have always handled this in house. They were unwilling to prorate the tires, but they did offer to give us $30 off of each $180 tire. The gentleman that worked with me and went outside to look at the tires said that the most likely cause for the uneven tire wear is not having the tires rotated. We have been paying Midas to rotate the tires, and it appears that we were simply donating money to Midas. After all of this we decided that we were done working with them and we took our business elsewhere. At this other business the same tires were already $32 cheaper per tire. We will continue to take our business there and we will never ever return to Midas EVER!Services: Tires
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July 2023 by C Watson
My husbands truck failed state inspection. Thankfully they were able to get it right in for the work when I only had an appointment for the sticker. It kept a tech busy all day. The truck has been driving like new. Couldn't be happier! Bangor Midas will continue to get our service!
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July 2023 by Scott Straub
(Please see my orginal response below.I could not find an independent way to reply to the owners response and therefore will add my response to the original post. I have now changed my review to one star. Your employee told me on the phone that this website is a known problem. He also stated that he could only get the same tire through a different vendor, 2 days later than the original online appointment for 30 dollars more each. There was no indication that it was a different tire.This is not a matter of clearance, it is at best a matter of miscommunication between your corporate promotion and your local franchise. Your response to my original review is a blantant lie. You know the website is offering appointments and prices that you cannot not honor. You admitted this to me on the phone as an ongoing issue. I am not going to tolerate you pretending I misunderstood the conversation. I encourage everyone to be cautious with this company. Also its been 6 days since your reply and no one reached out to me as indicated in your reply. I suspect that this reply is an attempt to save face and promote that you will "do the right thing". After this treatment there is no resolution as I will never let you near my vehicle) You can read my original post below.The gentleman that I spoke to was very professional and this is the reason I gave 3 stars instead of 1. The problem I have is that I made an appointment online. I was supposed to receive a communication 30min into the next business day to confirm and did not. I called them mid morning and they could not get me in for 2 more additional days. Then I was informed that the tires were $30 more each than the advertised price on the website. This quite misleading and made me uncomfortable as what other surprises I may encounter once the truck is there. As a company or franchise this should be addressed.
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June 2023 by Bill E.
(left on 5/17/22) ...A pickup truck Midas has inspected every year that I only occasionally drive (800 miles since the last Midas inspection) was claimed to have 2 leaking manifold gaskets and failed inspection. I see, hear, or smell no evidence of any leak. I'm not sure why Midas would claim to identify a problem that does not exist and hope that it's not because I'm 70 years old. Update... The Midas representative that responded never made any attempt to contact me even though I provided contact information. The owner or manager Nick did call me and supported his mechanic but couldn't tell me which exhaust gasket was leaking. He offered to show me the leak - I rechecked again and found nothing - I decided further time spent on this issue given Nick's conversation on the phone would have been pointless. I had the truck inspected inspected in another shop and it passed the state inspection easily - The safety issues Midas in Bangor claimed did not exist; I do most of my own work and keep this 30 year old truck in showroom condition.