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May 2022 by Cyndi Tardif
Every time we try and gas at your pumps we have an issue. Not sure what's going on but the company should figure something out. We pay for a membership for a reason to be stuck at the pump for 20 minutes to turn around and go to citgo to gas. Very disappointing
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March 2022 by Shriman S.
Remains as bad as ever. If Sam's club and "C" were cars - I would think Sam's service is probably what you would expect out of your broken down 20 yr old sedan with C being the Cadillac. This time around - we had a tree purchased from Sam's which was defective. We bought it online and decided to return it - Sams couldn't get fedex to take the tree and we were told to simply haul it back to the store. Which we did. Well the store wouldn't take it and apparently doesn't care what the online Sam's club employee said - hence making us to lug this 450$ tree back home. The service remains the worst of all stores - And even with no further purchases - I am regretting making purchases here at all (still dealing with the returns - which has been a nightmare). And definitely, sorely miss a C store locally. My advice - STAY FAR FAR AWAY FROM THEIR CUSTOMER SERVICE.
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February 2022 by Ash N Mai L.
We are members here, they always have what we need or are looking for. Store is always clean, well stocked & organized. Everyone is always friendly.
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November 2021 by Mark Sherck
Spend $55 dollars in gas an can’t go inside to use restroom, because your not a Plus Member. But I could upgrade to plus an use them, All I can say is Costco an BJ’s.
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August 2021 by Jake A.
Stopped here for gas. It was easily $.20 less per gallon than anywhere else around. Attendant was nice and smiled and walked around ensuring everyone was ok. While there was a line, it moved quickly. Would come here for gas again.
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August 2021 by William H.
They had only one full service register the line was a 15 minute Waite . They started stacking produce by the pallet store is starting to look like a third world market .
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July 2021 by Bob Dowling
very easy to fine the products I want. easy getting around with wider isles .prices are great compared to other stores .staff is very friendly and helpful.
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July 2021 by Carrie Jean
always a great experience at Sam's. friendly service is an A+
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May 2021 by Wistlin W.
Look at these entitled tw*ts with their poor reviews. Wahhhh, I'm Gerald and there were too many people who wanted winter tires on their vehicles and I didn't make an appointment early enough. Wahhhhhh! Dude, the tire department is busy because it's the best place to get tires. Period. Prices are good and they stand behind their work. The one from Philip. It's "corporate greed" to push memberships, which is how they make money. They are trying to turn a profit. How dare they? Are you really that up your own butt that you don't understand how retail works?
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April 2021 by Savoy Sr Sean
awesome curbside service great folks great prices
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November 2020 by Gerald D.
Very angry about last visit to this location, I am a long-time customer and I bought every tire I own from them. Needed to have tires swapped over the winter and the first appointment was Christmas Eve six weeks from now. I brought this to the store managers attention, Heather just cited the safety of her workers. I listened patiently Then I asked about the safety of my wife in a vehicle with the wrong tires in the winter. I am all done with this operation, tire warehouse had me in and out in three hours.
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August 2020 by Lula Petersdorf
Just shopped in Bangor. Josh was extremely helpful
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May 2020 by Vicky Hobbs Jones
Everything! Awesome prices, clean store & well stocked. Helpful employees, too.
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April 2020 by Nicole Violette
Better, less rude customer service, and try not selling people nearly expired food in their pickup orders.
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June 2019 by Cindy C.
Extremely disappointed with the cashier at Bangor Sams Club . I went to the customer service desk because I lost my card and granted it was earlier then the regular members can go in , but when I went to the desk the wonderful women that worked there gave me a new card and I went on my way shopping. When I got to the register the young lady there was rude , insulting, and extremely demeaning. She yelled at me for shopping that early. And I wasn't to shop during those hours again. The way I see it if I am there and I am spending money the Walmart family would love to take my money NO MATTER WHAT TIME IT IS !!! Going to BJ'S till Costco comes to Maine .