UScellular connects millions with its award-winning network, offering the latest smartphones, high-speed internet, and connected home solutions. The store in Bangor provides special offers. Customers report exceptional service from real humans, describing staff as incredibly knowledgeable, helpful, patient, personable, and amazing. Reviews highlight experiences where staff members guide customers through upgrades or account changes with patience and organization, never leaving them alone for long. They are attentive, courteous, and friendly, taking time to explain processes, help choose devices by explaining pros and cons without pushing a sale, and find the best deals on fairly priced accessories. Even when busy or facing technical hurdles, the team works diligently to ensure a pleasant experience. This exceptional and amazing customer service leads to high recommendations for the Bangor, Stillwater, and Brewer locations, with customers stating they will never go anywhere else for service and that the helpfulness is worth any drive or wait.
I really like the set up of the new store, I was upgrading my phone after 5yrs and I had a lot of questions, I'm so thankful I had Syd to answer all my questions and guide me through the process. One of the best customer service interactions I've had in a long time. Thank you Syd!
April 2025
Ebon Deton was a great help for redoing our accounts. His patience, organization, and courtesy made it a pleasant experience. Thank you!
September 2024
This sales rep BBB and roan a robillard was friendly a very helpful. Feel her services an excellent customer service should be noted.