UScellular connects millions with its award-winning network, offering the latest smartphones, high-speed internet, and connected home solutions. The store in Bangor provides special offers. Customers report exceptional service from real humans, describing staff as incredibly knowledgeable, helpful, patient, personable, and amazing. Reviews highlight experiences where staff members guide customers through upgrades or account changes with patience and organization, never leaving them alone for long. They are attentive, courteous, and friendly, taking time to explain processes, help choose devices by explaining pros and cons without pushing a sale, and find the best deals on fairly priced accessories. Even when busy or facing technical hurdles, the team works diligently to ensure a pleasant experience. This exceptional and amazing customer service leads to high recommendations for the Bangor, Stillwater, and Brewer locations, with customers stating they will never go anywhere else for service and that the helpfulness is worth any drive or wait.
Great service, short wait. Very professional and patient helping me switch my phone to TMobile. Jayden and Marcus both had excellent customer service.
July 2026
We came in to add a line and get a phone for my wife. Darcy and Marcus were very exceptional despite the difficulties. We left happy after a couple hours of trying to get an answer about why we couldn't finance something with more than enough credit or finance they the company.
July 2026
Worked with Marcus & Latrele- thank you guys for your patience && working with me. Very good customer service