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October 2022 by rosalie valerio
Sure the people here are nice, but they don't answer the phone most times, and when they do, service is hit or miss. They have put me on hold, I waited 20 minutes, then they would pick up and "click" hang up without saying a word. Rude...that happened at least four times. Whats up with that? Also, I call in and the automatic prescription refill robot says my prescription will be ready at a certain time. I show up at that time and three times already---the prescription was not ready and I had to wait, or they were out of stock, or it was too early to fill. Then why say it will be ready to pick up? I have been using Walgreens pharmacies for 30 years, in Maine, Idaho and California. So far the Bangor Maine pharmacies have been the worst at competency. Yes, employees are nice, but it is not a well-oiled professional machine. Pharmacy employees socialize and joke around more than any pharmacies I have seen. I wish they would just get their act together. It would be a one star, but I gave them two stars because everyone is "short-staffed" these days and good employee teams are hard to find in 2022, because not enough workers.
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October 2022 by Rosalie A.
Short lines but wait can be long. When calling, they don't answer the phone most times and when they do, service is hit or miss. Sometimes they pick up and put me on hold then don't pick up the phone after I wait for 20 minutes and just hang up on you with a click. Happened four times! I call in a prescription the robot says it will be ready after 10:00 a.m. the next day or 1:00 p.m. or whatever I arrive at the stated time and the prescription is not ready! That's happened three times. This type of incompetence never happened to me in the Walgreens in Idaho or in California and I've been using Walgreens for 30 years. The poor service in Bangor is making me wish there were other options but I don't think I should have to drive to the Rite Aid in Brewer just to get better service. The excuses are they are short staffed like everybody is, but my observation is they talk to each other about unrelated Pharmacy stuff socializing more than any other Pharmacy staff I've witnessed in other locations out of state. The pharmacist does not know how to run a well-oiled machine. I hope that they get their act together someday otherwise the low Stars are going to keep on coming.
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January 2022 by Barbara Pomroy-Bishop
Tried to switch from Bangor to Hampden for over a year and told they couldn't. I discussed with my primary care in Hampdrn and she said I could. She contacted Hampden and said my Rx will be from Hampden from now on. Well, got a call from Bangor again to pick up refills. What is the problem?
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December 2021 by Delivery K.
I have called their pharmacy twice (once today and once last Thursday) and waited on hold for 27 minutes then 34 minutes, and as soon as I there was a click where they answered they immediately hung up, both times. I just moved here but the pharmacy customer service seems non existent. I went to get a flu shot and watched them not answer the phone while I was there. If you can't drive there and speak in person, then don't expect them to answer a call.
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October 2021 by Kelly DiFrederico
Thank-you so much to the staff at Walgreens in Bangor for getting a script ready for me tonight when I know they were super busy! It was greatly appreciated. And shout out to Devon who said come right in and we’ll have it ready for you. I can’t thank-you enough for all you guys do!!
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September 2021 by Mary Ann Pinkerton
The wait tine for drive through pharmacy was ridiculous today. What should have been a quick stop to pick up a prescription turned into about an hour wait. I only took a couple of minutes to get the prescription when it was my turn. Not sure why it took so long but if it’s Covid testing, figure something else out do that those of us that like the convenience of a quick stop can do just that. You could limit/schedule testing times outside of a reasonable window of time—4-5:30 or 6pm to allow others easy pick up of prescriptions
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May 2021 by Eric Mrazik
Nice store and nice people.
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May 2021 by Mattie Kinghorn
I went there for my covid shot the pharmacist was very caring and gentle and answered any questions or concerns I had to call him again due to having side affects he told me what medications to get and told me it's ok and some people have it happened and reassured me that I was fine I also bought sunglasses
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August 2020 by Kim Murphy
Very nice people
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December 2019 by J P.
WARNING! PRIVACY VIOLATED! DO NOT EVER SHOP: here's why YOUR PRIVATE DATA is sold on grey market for aggregation by corporations to spearfish you with precision-guided weaponized advertising. YOUR PERSONAL SECURITY is jeopardized by the insecure storage of all the data they collect on you. When used by foreign governments or hackers, they can steal your credit, con you into draining your bank accounts, or lock you out of your computer files for a ransom. Buy everything you can at other stores. All your prescriptions & shopping lists With your name on it Are sold wholesale For pennies
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July 2019 by Everett Bessey
Called me to see if I wanted to do auto refill, said no thank you not at this time. get text msg and call my script is ready, didnt sign up for auto refill why is it ready? Person calls from Walgreens Bangor to see if needed script, said yes be there in a few days. wife goes to pick up, now wife has to wait as they put the meds back and have to fill the script. not happy one bit as this is not the first time this has happened. Guess we will be taking a stroll to Hannaford pharmacy for the next refills. Hope they can follow simple instructions
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March 2019 by Mary M.
I absolutely love this location! The customer service is outstanding! You just don't feel as welcomed at other stores as you do at Walgreens. From the "welcome to Walgreens!" You get when you first walk through the door, to the pharmacy staff who know you by name and the people who work on the floor who know where almost everything is in the store! Definitely will keep shopping here!
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October 2018 by Chris Pappa Perkins
Great place for a flu shot !
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December 2017 by LaCharise Shrpherd
Love it