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March 2024 by Jessica Wilbur
Doreen was the best helping us! So patient and knowledgeable m! We will definitely be back to see her!
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December 2023 by Emily pomeroy
Doreen was wonderful help I found my dream ring at this establishment. Thank you so much for all your help!
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August 2023 by Zachary Brown
To whoever may come across this note, I wanted to share the delightful experience I had while selecting the perfect engagement ring for my fiancée today. A wonderful associate, whose name is Doreen. She provided invaluable assistance throughout the process. She adeptly guided me within my budget, fully comprehending my preferences through the pictures I presented. Her exceptional dedication extended beyond the call of duty, ensuring that I found the ideal match. Her enthusiasm and diligence made the experience all the more enjoyable, and her unwavering commitment truly helped me make this significant purchase. I don't often express such sentiments, but I am genuinely thrilled to have chosen Zales as the place to acquire my fiancée's engagement ring. My sincere gratitude to the entire team for their efforts.
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August 2023 by Cassie Armstrong
Will not be purchasing from this store moving forward. Very pushy to buy something but when help is needed and I had questions about the item, Doreen was very rude.
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July 2023 by Cassie H.
Very pushy to sell sell sell, when I had questions about the item Doreen the store manager was very rude. Will not be buying from here again
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June 2023 by Mr Fairley
Maria may have just single handily implanted a smile on me and my soon to be fiancé face as soon as she sees how great a selection Maria was able to help me select. If you’re looking for something special, stop by zales in Bangor mall and ask for Maria!!
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June 2023 by Michelle Bolen
The lady u called about helping fix husband's watch was wonderful. Store was clean, beautiful as all zales should be. If I had 1 complaint it would be the pushy sales but I can forgive them as they make the most money off of commissions so sales is a needed thing for them and I can overlook that gladly. I would gladly go to zales and spend all my money on their beautiful jewelry just for their customer service and care of jewelry after you have purchased it.
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April 2023 by Alane Solomon
Extremely rude and unprofessional. Do not recommend as I was told it's my problem that the stone fell out the 1st time I wore my ring. Upon closer inspection there was only 2 tines holding the stone in place. Terrible service and quality of merchandise.
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April 2023 by Nick n
Maria did an exceptional job in assisting meIn purchasing a new chain.
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April 2023 by Zander Coffin
I cannot recommend Zales more. They helped me pick out the perfect ring in my price range. A huge thanks to Doreen for her amazing work helping through the process!
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December 2022 by Lindsay Sky
Our salesperson was the best! We went in this past Sunday to look at wedding rings and she wasn’t pushy at all but was very informative. She seemed genuinely happy for us and was so very kind. I was nervous to go to a big chain but I would definitely go back if it mean this woman would look out for us ??? Thank you Zales!
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October 2022 by April Fieger
I had a wonderful experience all because of Maria! Thank you Maria for helping me win Christmas lol!
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September 2022 by Owen
Maria is GREAT!!! Knowledgeable and treats you like family. I will definitely be back.
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August 2022 by Dawn Boudreau
I visited my local Zales in Bangor, Maine today. Maria was put to the test! I had a charm that I wanted a necklace for and I was pretty specific on what I wanted. She worked her magic and found exactly what I was thinking! She helped me with the additional ring that was needed to get the charm I had to be able to sit perfectly on the necklace. My husband will be so happy when I present this to him!! THANK YOU MARIA, you are exactly what customer service is all about!
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July 2022 by Tina Emery
Thank you so much to Maria for her help with our wedding bands! We will be sure ask for her with all our future jewelry needs.
