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June 2022 by Peggy Flynn
I have been with this bank for over 25 years, and have always found it to be friendly, helpful, and professional.
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March 2022 by Cole Palmer
I have been with this bank for ten years and had generally had a good experience with them. The last few years have been difficult, however. They are in the dark ages with electronic banking. I have had consistent and diverse problems with their abominable bill pay system. This is the weak point in their banking delivery. First, my credit card payment to another financial system would go through in two days. Then it was a week to nine days all of a sudden out of the blue. I worked with the credit card provider and Bath Savings to iron it out as no one could tell me why it changed. After spending two weeks with them getting this resolved, all of a sudden, it has taken 10 days (to date) and the credit card provider has still not received the payment. I chatted with a bill pay rep yesterday and they told me that their “algorithms” determine whether a payment is sent overnight or mailed. In this case they mailed it. This type of inconsistency is driving me crazy! I asked the rep to have someone with some authority to call me. No one called me. The other problem is that every time they upgrade their system, I cannot get into bill pay. This has happened three times in the past. The bank is NOT friendly to anyone using an apple operating system...remarkable in this day and age. The last two chats I have had, I have told them that I am at wit’s end and seriously considering changing banks. They have become too big to care about long term customers. I have two checking accounts, three savings accounts, overdraft protection, and a safe deposit box. My wife’s payroll check is direct deposited. My pension and social security payments are direct deposited. I also recently learned that I could have deposited any checks with my iPhone. This was never mentioned to me in any communications, nor is it on their website. I have been driving to their bank (26 miles round trip) all this time! I don’t understand why they don’t value a ten year customer, but they won’t have to worry about it shortly because I’ll be gone. Everyone I speak with loves Camden National. They have more branches near me and in state. Please, please, please don’t waste your time with this l**** bank which could care less about you..
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December 2021 by Oluwayinka David Hrm Adeeso
Knowing Nicolle Johnson has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact her directly so she can help you too. She is ready to show you how you can trade and make profit, I'm a living testimony I invested $1000 and I got my profit today after 5 days trade I made a withdrawals of $13,600 as my profit in return wow I'm so happy believe me friends it works 100%. try her and see the blessing.
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October 2021 by Noluthando Sivile
Her trading is second to none, Mrs Shirley Wayne, has a successful mindset alongside superior technical knowledge. Amazing work culture, everyone is willing to invest with her because she makes good profit of over $12,050 with just minimum of $1000 in 7 days, Contact her on
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October 2021 by Katrina R
This has been my local bank my whole life and wouldn’t go anywhere else! Friendly staff that are always willing to help!
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July 2020 by Dugan Slovenski
The business checking account is wholly inadequate for even a small business. Daily limits on mobile deposits are impossibly low. Number of passwords and token security login make access to my account very difficult. Do Not Recommend.
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March 2020 by Chris Vance
Great bank to work for and be a customer of!
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March 2020 by Jill A.
Last winter, I did a crazy thing and let a homeless lady stay in my car because I don't drive it very much. (It had been in the single digits outside the previous night and she was sleeping outside.) One day she decided to keep my car, I had to call the police to get it back, and then she kept my only ignition fee. So, because I live on Social Security and am pretty poor, my family sent me $500 to change all of the locks on my car. My credit union wouldn't cash the check for me even though they had done that for me previously, but my friend had a Bath Savings Institution account. She took my check, deposited it into her account via ATM and gave me the money, so that I was able to keep the homeless lady from taking my car or stripping the parts. That is when I decided to get a Bath Savings account. I am now a loyal BSI customer.
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June 2019 by Paul Archambault
Professionalism, Class, Intelligent, Responsive
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January 2018 by Julie Thibodeau
Friendly helpful people
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March 2017 by Amanda Parenteau
I've had exceptional customer service at both the Portland and Yarmouth locations. I'm working with a loan officer in the Portland branch, Liz Rogers, who has been incredibly helpful and responsive to all of my questions. I also recently opened up an account at the Yarmouth branch and received a hand-written thank you note following our meeting. Cannot say enough good things about Bath Savings.
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February 2017 by Shawna Harris
I have never like banking but it doesn't matter what branch you go in the staff is always friendly and helpful. I now love banking my whole family has accounts.
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January 2017 by Farley Farley
I corresponded with the CEO a number of days ago and was reassured that Bath Savings doesn't invest in fossil fuels. I also learned that Bath Savings invests in our surrounding community here in Maine. For anyone following the Dakota access pipeline or aware of the environmental crisis that we're currently in, this is critical to our health, well being, future and the overall sustainability of this planet. Grateful for their investment choices, as well as for their prompt response to my inquiry.
