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November 2023 by Samuel Burgess
Is platypus is awesome!!!! Lol
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March 2023 by Joshua Morris
Great service, nice people
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November 2022 by KELLY WILLEY
The best customer service!
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September 2021 by Mj Anderson
horrible service. banking app isnt even functional.
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July 2021 by Kimberly Coffin-Gerow
I love the personal, hometown feeling and service at First Federal. They know who you are, they think outside the box and they're always willing to do whatever they can to help you achieve your goals. I definitely highly recommend them!
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July 2021 by Rebecca Lavallee
If a member of the bank writes you a check but your not a member they will charge you 2 dollars to cash the check .. I can list many other banks who don’t do this.. They have more fees then a credit union and that says alot
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April 2021 by john donovan
I recently sold real estate where the funding was drawn from a mortgage at this institution and the home buyer happens to be an employee of first federal savings working in the loan department at the main office .After satisfying the terms of the closing documents and honoring the written contract as stated , first federal savings and various employees in the loan department have allowed the home buyer to take this land purchase from a professional level and diminish it to become part of a personal vendetta on behalf of the home buyer/employee in their dispute with me the home seller .At the end of the day , I lose out on $3,000 that was part of the original purchase price .no worriesAlso noteworthy here ,in the short time I was an account holder at this institution I was made aware of the actions of the internal auditor and their desire to track the movements and expenditures of certain account holders and discuss this after the fact with various co workers .There is an upside to dealing with a large bank where you are just a number and nobody cares what you did over the weekend or how you spent your money .
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September 2020 by Anita Waxin
Good local bank . Good customer service
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November 2018 by Kahla Peck-Snyder
I had never used a bank before and was nervous and the bank was so nice. Not stressful at all and very helpful.