First Mate Pet Grooming Parlor is highly praised for its friendly and professional staff, especially Jasmine and Ashlee, who are known for their caring and patient approach. Customers appreciate how easy it is to get appointments, often on short notice, and how the staff communicates well and respects grooming preferences. The shop is described as clean, welcoming, and sunny, creating a comfortable environment for both pets and owners. The groomers treat pets with love and patience, making even excitable or difficult dogs feel at ease. Many clients highlight how their pets leave looking and smelling great, with fur neat and well-maintained. The staff's kindness and attention to detail have earned loyalty from customers who now consider them their go-to groomers. Overall, First Mate Pet Grooming Parlor is recognized for efficient, caring service, and a positive experience that keeps pet owners returning with confidence.
Great cut, very thorough, and friendly. They knew the style of cut for our Lagotto. We will be back!
October 2023
Nothing but praise for First Mate. Jasmine is great to work with - great communication and responsive to our grooming preferences. Highly recommend!
September 2023
Our first trip to First Mate was excellent! We were able to get an appointment quickly and didn't have to wait several weeks. They called us as soon as our pup was ready. He looked and smelled beautiful after. The office is clean and the staff is super friendly. Highly recommend!
