Hammond Lumber Company is one of the largest independent building material suppliers in New England. For over half-a-century, the Hammond name has meant quality building products and excellent customer service. Customers often visit the store in Belfast, Maine and the surrounding areas, seeking free estimating, design and drafting services, jobsite consulting, and free delivery. The reviews present a mixed experience. Some customers praise the helpful and pleasant staff, who are never too busy to answer questions and offer suggestions. However, other customers report instances of poor customer service, with employees appearing disengaged or even displaying an attitude when assisting customers. The store is described as having a good selection, though not as expansive as some big box stores due to the building's size. Overall, Hammond Lumber Company aims to serve its local community, but the quality of customer service can vary. The company's long-standing reputation for quality products and service is upheld by some, while others have encountered less than satisfactory experiences.
I ordered 2 bales of promix at1 pm. Hammond Lumber had it delivered THAT SAME DAY!! Plus?? The driver, Steve helped me moved my Promix over to my garden.He is an excellent representative for your company and seriously? He deserves a raise!
June 2023
It's always great to work with the kind and professional Mainers at Hammond. Truly the best.
November 2022
Everyone who works here is all about service. They are never too busy to answer questions and offer really helpful suggestions.
