-
August 2023 by Terry Hanger
Visit the store often with my wife and it seems like the whole summer the store has been overrun by people who don’t really want to work…. Have had several occasions in the last 2 months alone where multiple employees are eating together either at the paint desk or somewhere else in the store all the while there’s usually one person at register dealing with a line.. I’ve asked to speak to the manager multiple times now and have been told each time that they aren’t working and only have assistant managers on shift. Giving 3 stars for the woman named Lisa who assisted the whole line after calling for help from her coworkers and receiving none !! Hope the coworkers and actual manager if there even is one at this location sort this out..
-
June 2023 by Sco
It's always great to work with the kind and professional Mainers at Hammond. Truly the best.
-
June 2023 by Grant George
Usually a big fan of this location and a semi regular although I live about 35-40 minutes away, but recently every time I enter the store the FIRST thing I see is the same employee eating fast food seemingly as fast as possible at the paint desk, refusing to help their coworkers at the registers when dealing with a line or customers who need assistance, and overall having a bad attitude. This location has many dedicated employees who have helped me before (notably the ladies who work at the front desk) but it's a shame to see such a lazy employee who clearly hates their job tear down the environment!! May visit the Camden location from here on out.
-
February 2023 by Tate Hogan
I wasn't sure what I wanted for lumber and the warehouse employees were very patient and helpful in answering my questions. Once I made my list I went inside and worked with a very pleasant counter person who rang me up and arranged delivery. Overall enjoyable experience even though I may have to sell off my oldest child to pay for the lumber (not Hammonds fault) ?
-
November 2022 by Barbara Ford-Latty
Everyone who works here is all about service. They are never too busy to answer questions and offer really helpful suggestions.
-
October 2022 by Amity
The customer service isn't good. I'm not sure if he was grumpy because I'm a woman, because I didn't know exactly what I needed or both. But as a new home owner, there have been many learning opportunities for me. What I learned today was that Hammond isn't the place to go when you need help finding the right thing to fix your home.
-
August 2022 by Adam Welch
It's fine, some people are super helpful others make you feel like you're bothering them. Overall it's a fine store, good selection, but not as expansive as some big box (just due to size of the building). Works great for a small town project store.8/3- just dealt with Lassie at the pro desk, and I was amazed by the level of attitude I received just trying to buy a few boards, would prefer to avoid that interaction again.8/4- back for more materials, the staff was super helpful and great! This is the Belfast store we remembered!
-
August 2022 by joseph conlon
I have 26 years at homedepot right in boston. It was a pleasure to have a 26 year associate help me at Hammond. Great customer service
-
August 2022 by Matthew Cook
99 percent of the time they have what I need. Friendly staff. Plenty of parking.
-
July 2022 by Bill Woodrow
I like to deal with a company that wants to deal with me. Hammond lumber offers free delivery and most of the time that very day. The bigger box stores might be a little cheaper with some things, but they also charge for delivery. Actually with the price of gas today...cheaper might just be closer to where you live. My experiences with the store in Belfast has been excellent.
-
July 2022 by Robert Yeaton
Can't use a debit card as credit then she wanted me to punch the numbers in really ,this is 2022
-
December 2021 by Taryn Walker
Use the Brunswick store. Bill Krause and the team are all great!! so helpful and go out of their way to help me problem solve. This is my go to store!!
-
July 2021 by Vicki Fairall
I walked in needing 10 screws and nuts to match one nut I was given for reference. One of the employees not only located them quickly from a large selection that spanned both sides of a full aisle but he also assured I was using the proper type for my project. On my own, I would have easily spent upwards of a half hour and would probably have gotten it wrong. I was in and out in less than 10 minutes. Just super friendly and helpful service that you don't see anymore. Well done!
-
July 2021 by Jane Doe41
Friendly Staff. Fair Prices. Decent Selection. No Complaints.
-
May 2021 by Brian Schortz
The sales associate was super helpful.
