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December 2022 by Kyle Wasiela
Worst US Cellular store in the state. Absolutely terrible attitude from the woman that runs the store
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November 2022 by Lise H
Always have been responsive and helpful. Show me how to manage different apps and other stuff I can't sort out.
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November 2022 by CC Miller
We're pretty awesome
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October 2022 by Judith Hurd
It is very obvious that this particular facility has no desire to help the customer!! Same experience as in the past , have tried to get help there before to no avail. Gave up on them along time ago and went elsewhere, but with gas prices so high, thought I would seek help nearer to my home. Wasted trip and my time!!!
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July 2022 by Molly Grendell
I have been visiting this store for years. The customer service is usually mediocre at best. However, today I went in to upgrade my Grandmother's phone and the man who helped us was FANTASTIC! Patient. Funny. Helpful. He went out of his way to delete all sorts of useless apps and other things clogging up the screen to simplify it as much as he could for her!! We were in and out quickly and then had one final question outside on the sidewalk that he figured out for us - while he was on his BREAK.Unfortunately I did not catch his name, but a HUGE THANK YOU!!
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May 2022 by Lorry Burpee
I've been a US Cellular customer for over 20 years and have always been happy with ever phone and plan I've used. My most recent trouble was a defective sim card. Lost all points of contact on the phone. Went in to Belfast Maine office their tech looked at home screen popped open the phone inserted a new sim card and bingo everything is working and no charge to me! Thank you !
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August 2021 by Richard Sherman
Service is inept at best.
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April 2021 by Jessie Eaton
Horrible customer service!! Nothing i liked was in stock . The phone i wanted they dont make no more ... if they don't make the phone anymore why keep it in the display? Everytime i would ask the guy a question if just felt like it was making him go out of his way to answer !I'm just very disappointed in the customer service in this store always have hated it . If the customer service was beyter they would have sold a 1,300 phone tonight ! And another tip , maybe you guys should ask your customers some questions and see if we need help deciding on a phone instead of sitting at your computer the whole time !
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November 2020 by Karen Newton
They are always very helpful!
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September 2020 by ron cook
Learn how to keep phones in stock you are a phone company
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August 2020 by Terry Bradshaw
Unlike their competition, U.S. Cellular has real customer service! Not some portal where I feel like I'm waiting for a reply like some kinky dating app. They follow the ancient practice of having actual people who can help. Yeah, right? Keep it human! Please!
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July 2020 by Susan Rich
You are the worst store I have been to
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May 2020 by Rob Fowler
Was nervous about making the switch and creating 4 new lines. The process was smooth and easy. Kathy was FANTASTIC! Highly recommend her services! Thank you!
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February 2020 by chuck snyder
Poor experience here all the time .and the employees are not well trained especially towards customer service .never will go here again .
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July 2019 by Zack Bernz
Horrible customer service. Do not use this store for anything! I am so upset I chose this store to do business with!
