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November 2023 by Cindi Fairfield
The crew here is Top Notch!!! Professional, kind and informative. They took very good care of my car. Will always go back for all my automotive issues.
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November 2023 by Piet Miller
Meh. Waiting room was messy, restroom was messy, tech did not set tire pressure the way I requested, sales person did not clarify total bill (just tire cost), loud chitchat by the techs in their work area was unappealing. Town Fair has been much better over the years.Service: Tires
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October 2023 by Sarah Roe
Very grateful for the service here. I've been a customer for 8 years. Joe is a friendly, helpful guy and I trust him. Best mechanic business I've ever been a customer at. Thanks guys! Hope corporate pays you all well! You are their business and why I return again and again
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October 2023 by Carmen Gauthier
Counter person was so very kind and helpful in correcting a potentially serious problem created by a service department in another town (not a VIP store). He explained exactly what documentation I needed in order to get a state inspection and worked to get the inspection done quickly. I am so impressed with the service that I have decided to use the Belfast VIP for all my vehicle service needs. Thank you guys so much.
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August 2023 by Maureen Stanton
Excellent services at this VIP, and kudos to service manager Joe Whiting. They worked hard to get a warranty refund for parts from another service station in order to lower the bill, and gave us the AAA discount. We appreciate this extra effort to help with the costs of the repair, as well as the courtesy, professionalism, and speed of service at this branch.Service: Brakes
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August 2023 by L Gallagher
Took our Toyota Highlander and Tacoma to VIP for annual inspection. Inspection was quite thorough, and all findings thoughtfully explained by the technician. No hard sell to make any repairs but rather notice that certain issues had to be addressed in the future. We will use them for subsequent servicesService: Vehicle safety inspection
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August 2023 by Bill Perhach
I've been dealing with VIP since we moved to Maine in 2017. Originally I had all service work done at their Rockland facility. In 2022 I followed Joe Whiting, the manager at Rockland, when he moved to take over the VIP store in Belfast. He immediately put together a team in Belfast that was as efficient, knowledgable, and friendly as the team he'd assembled in Rockland. I have a Nissan Titan XD with a Cummins engine. I feel more comfortable having routine service done with VIP than the Nissan dealerships in my area (Augusta, Topsham, Auburn).
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July 2023 by L Grow
Joe, Jason, and the rest of the team at VIP Tires and Service are outstanding. I got a nail in my tire while I was traveling out of town. I have special wheels on the car so finding replacement tires was a bit tricky. The team at VIP went out of their way to find suitable replacement tires, order them, and install them during my trip. They took great care of me and I am so grateful they saved the rest of my trip! Thanks, guys!!
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June 2023 by Laura Grow
Joe, Jason, and the rest of the team at VIP Tires and Service are outstanding. I got a nail in my tire while I was traveling out of town. I have special wheels on the car so finding replacement tires was a bit tricky. The team at VIP went out of their way to find suitable replacement tires, order them, and install them during my trip. They took great care of me and I am so grateful they saved the rest of my trip! Thanks, guys!!
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June 2023 by Adam Bunker
Vip offers all you car needs. From tires to engine repair they will get it done. They offer state inspections but make sure to make an appointment. The employees have always been helpful and courteous. There is a waiting room so you can relax while your automobile is being repaired. There is a TV and coffee station as well as magazines. No matter your cars needs vip has you covered!!!!!excellent service at reasonable prices. Hit the thumbs up if this is helpful!!!!
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June 2023 by Temple Davis
Joe was super busy and took me right in replaced all 4 tires. A+ service for this military veteran!! Best part didn't try to upsell me on something that I wouldn't be able to use. Fast,efficient and friendly service excellent!! I highly recommend this place.Service: Auto tire replacement
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April 2023 by Christopher Morin
VIP tire and auto repair in Belfast, ME.It is a pleasure to give this review. The staff is qualified, courteous, and knowledgeable about their products and services. I dealt with Candy, the assistant manager. My MB C300 needed new tires, and the front brakes were making a noise. She pointed out a new brand of tires from the Netherlands, Vredestein. These are top-tier tires, and all German auto magazines rank them at the same level as Michelin or Continental. She devised a plan to install four tires for $500 less than the Mercedes-Benz dealership would have charged for similar Continental tires. She maximized my Veteran’s Benefits.The Brake noise was just dirt from the Maine Mud season. The check engine light was correctly diagnosed, and a plan to affect a minor repair was made.Am I pleased? Yes! You will find excellent professional service from the whole team. Dave, the manager, Candy, the assistant manager as well as John, Joe, and Jason, the automotive technicians.Chris Morin, MDServices: Tires
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April 2023 by Joshua Knight
Me and my wife have had multiple problems with our 2013 Subaru Outback since before we started coming here. It’s been a wild ride having to address every issue that has popped up with our vehicle, but the customer service and the way management does what they can to accommodate any extenuating circumstances or difficult car situations has far outweighed our frustrations with the car problems. To the benefit of me and my wife they have continuously offered great customer service and car care. I would recommend to anybody with the patience and need for car service to come here as they will thoroughly help you sort your vehicle out.Service: Steering & suspension repair
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April 2023 by Karina Steenberg
Best service center ever! I stopped in on my way out of town because I was having issues with tire pressure. I went in expecting to need a new tire, but hey took a look and turns out I just had a nail stuck in the tire and they fixed it up. Best of all, they didn't even charge me for it! Thank you so much for your kindness VIP.Service: Tires
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April 2023 by Joan Muldoon
Candy was courteous and accommodating and was able to get me in for an oil and filter change along with an inspection within the week! Joe was great in explaining things I was unsure of and was prompt in getting both cars in and worked on in a timely manner. Very informative as it relates to tires and brakes! A great resource for folks in Belfast, ME!Service: General repairs & maintenance
