-
August 2023 by A M
I would like to know why they closed the drive thru down 10-15 minutes BEFORE they are supposed to close? There was a line of us waiting and only a couple left when they shut the drive thru down. Do better.
-
March 2023 by Destiny DeWolfe
Great bank!
-
July 2022 by Dylan C.
for the first one day at work today I got the one to take one off of the one last day at school so I'll have a good day at school today or tomorrow if you want
-
January 2022 by Linda Corliss
Completely gone down hill in the past 18 months. Staff are unfriendly, inexperienced and don't pay attention to detail. Long lines in drive thru, even with 4 or 5 people working inside, and have had several mistakes made with simple transactions.
-
November 2021 by Colby Cronin
Maybe the worst customer service in Maine, my goodness
-
August 2021 by Tammy Buckman-Guilliams
I have never waited so long at drive up anywhere else I get there im first in line its 5 min before they come to window and then take mine and the car that just pulled beside me So over 10 minutes it took to deposit 200 and I was 1st in line Nobody said I'll be right With you no apologies for taking so long
-
June 2019 by Brandi N.
Every month I write a check to my landlord for rent. My boyfriend usually signs over a paycheck to me, for his half of rent and utilities. Apparently they have updated their policies so people can no longer sign checks over to someone else, unless they are present for the transaction to "verify their signature." This is very frustrating since I have done it multiple times before. Also it seemed convenient when I created the account, opting for a method where if I overdraft my account, the transaction will be allowed and I will owe a negative account balance. They told me writing checks does not count for that over draft feature (which it really shouldn't matter if it is a check or debt charge.) I was concerned about the rent check bouncing since there wasn't enough money in the account. Between my boyfriend's check he signed over to me and the five digits I have in my savings account, there is more than enough to replace and exceed the rent deduction, I just don't want to make habit of touching my savings. My boyfriend works every weekday during the banks short business hours so he isn't able to accompany me, he will have to cash his check himself elsewhere. This experience has been inconvenient and the staff at the Berwick, ME location were very rude and uncooperative.
-
October 2016 by Jacob Downs
The hours aren't great if you work days but the tellers are very nice and their app works great.