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April 2023 by Megan Dann
These guys have been beyond helpful on our trip to Maine! They kitted my mum and step dad out with rentals and did my little girls ski set up. I also got some great new ski pants. I bought some new skis for this trip and then had some issue with my boots so started thinking maybe I needed a new pair. Luckily I went and spoke to these guys before making a costly new purchase and they sorted me right out with insoles and my boots now feel incredible! We also discovered my husband's boots were way too big for him and so they got him kitted out with insoles to save us having to buy a whole new boot. Thanks for all the help guys!
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April 2023 by Peter Hunter
I purchased a ski jacket and ski pants. The staff was very helpful. They explained the differences between manufacturers' ski clothing. I asked the staff about the water-repellent ratings. They did explain what the ratings mean. They gave me enough info to help me decide on what ski gear was best for me. I recommend Bob and Terry's to those looking for ski gear.
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March 2023 by Katie Werbeck
Got 2 pairs of skis tuned with their $35 package. The wax was uneven on the bottom with obvious places missed or not evened out. Edges were decent but not great. The skis weren’t in bad condition before bringing them in. Will not be bringing my skis here again.
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March 2023 by Steven Jr
Had a good experience buying retail items and renting some boots.Had an issue with the rental boots that was really my bad. Called the store, and they said come on back. They helped me get into a more appropriate fitting boot.Would totally come back here. Travis is the name of the guy who helped me. He seemed super friendly and kind considering it was dumping snow and he was stuck inside working.I did note one of the other reviewers concerns when reading here- They did not make me write down my credit card info, on the paper- though it was still a spot on the form!
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March 2023 by Melissa DiPetrillo
Excellent service! Travis and Jim are great to work with! Knowledgeable helpful and professional. Great prices too. Very pleasant experience ! Highly recommend!
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March 2023 by Philip Royer
Great prices and good equipment, just beware of the grumpy lady at the register
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February 2023 by David
Matt was very very patient, accommodating, and extremely knowlegable. This is the spot to go for the best service.
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January 2023 by Tracy Knauer
Travis was awesome- after years of uncomfortable ski boots he found the perfect pair. His knowledge and patience was unbelievable. Highly recommend
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March 2022 by J. Carter
Beginner skier here! Rented skis and poles for 3 days and there’s were welcoming and lighting fast. We were in and out in a few minutes. I think the skis I rented were freshly waxed too!
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March 2022 by Alex Gagnon
Excellent customer service and knowledgeable team. Had a great rental experience and would recommend! Great selection of gear and warm articles of clothing too!
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March 2022 by Chris Zhou
They rented out skis that were improperly sharpened and were borderline dangerous to ski on. We had to pay for another pair of emergency ski rentals on the mountain. A huge hassle and pain! Won't be coming again.
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February 2022 by Makenzie C.
Extremely poor communication on rental policy and rude service. Specifically the old man working. Never renting from here again.
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February 2022 by Ryan Maker
Made reservations for ski rentals here. They gave us inappropriately sized skis (140cm when 154cm at least were needed). We tried them anyway, and as you can expect it didn’t go well. When we brought them back, the staff was incredibly rude and told us “next time you go skiing I would suggest you get a lesson.” We went down the road to Sport Thoma where we had a much, much better experience
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February 2022 by John Pepernik
Travis is very knowledgeable about skis, boots and bindings. Plus the staff is also very knowledgeable and nice. Great tuning service too.
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February 2022 by Denis Urman
Unbelievably rude. Staff don’t help you find items, berate you for asking questions, and are as apathetic about the customer experience as can possibly be. This place has to survive on tourists and non-return customers. Horrible experience.
