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April 2024 by Carol Couture
I’ve been waiting for a prescription that’s been out of stock. I was told to call once a week to check if they have it. Well I was told on my last phone call they had it and refused to let me have it. Now I’ve been a customer for years , why did they refuse me? Were they keeping it for someone they knew personally? Not good business and I was not happy! So I called Walmart ( I’ve never had a prescription there). But they had it and filled it for me. Why did they treat me in such a dispicable way??? Not impressed CVS in Biddeford
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February 2024 by Jeannette Burns
When ever I go into the store with my ole man I'm watched closely by Kimberly I let her slide when she asked me to pay for the forecaster . I rarely get out due to illness but I use a big purse so I'm getting watched and this company has made thousands from him . He appreciates all the other employees they know him first hand it's just her and it's not fair to me.... Do better
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December 2023 by Martha Stewart
After lengthy automated questions and wanting to speak with pharmacy to release filled prescriptions so that they can be filled at another CVS, received objections by pharmacy. When I repeatededly asked to have the prescriptions released, I was hung up on.
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December 2023 by Mark S
Was told my prescription wouldn’t be ready till 6. Pharmacy decided to close at 6 instead of 8 as advertised. Now I’m denied my medication.
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October 2023 by Judy Salsich
Excellent service from staff.
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August 2023 by A. David W.
I am vacationing in Maine. Last night I realized that I had forgotten to bring 2 anti-depressant drugs from home. I phoned CVS in Biddeford and they supplied me with some pills.
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July 2023 by Chris Cote
Sick of this place .and it's been happening for months. They make me wait til the day I need my medication can't let them know the day before just in case they have to order it. Like this time .and I call today now I have to wait til Monday because their customer service sucks and they could've looked up the med yesterday and realized they had to order it. Oh no that's to much work. Your just as bad as Walgreens.. good way to treat your customers!!!
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July 2023 by Caitlin Dodge
Karen, from the pharmacy, appeared clean and friendly. The other parts of the store did not. I prefer other locations.
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May 2023 by Andy Dutremble
We found the store very clean & well stocked. The new signage was especially helpful while browsing the store. The manager was very pleasant to talk to.
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May 2023 by Kellie D.
Disgusted with them. This is the third time I have called in a renewal several days in advance and then was not called to say that they could not get the medication on a timely basis. Twice before they were able to get it from another pharmacy AFTER I called to ask if it could be transferred. This time I spent 15 minutes on hold while they called everywhere only to come back and tell me it is not available AT ALL. When I told them it was for my asthma, the girl was like 'Oh, God, I didn't realize!' Don't the pharmacy people in this store understand that something like asthma medication is not something you can skip or wait for? That it is a life or death situation? Never again.Thank God for Walgreens. I took the medication box to them, they wrote down the information for my physician and it was called in that day. I will never fill my asthma medicine with CVS again. Walgreens customer service is so much better and they are willing to work with you.
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April 2023 by Lisa Solomon
Came into cvs at 6:10pm, Johnny gave excellent service trying to assist me with my issue. But Josh was very horrible to me and treating me very bad. I told the manager than Johnny is an excellent person when Josh tried to pull Johnny away from helping me out. This is very bad as I'm a regular cvs customer. Poor management
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April 2023 by Joseph LoSciuto
Change your hours online. When it says 9pm closing on a Friday night, get there at 830pm and your closed. It's the simple things, update your web site, thanks.
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April 2023 by TECHNOLOGY INC.
There's a male pharmacist who is extremely rude and he treats pain patients with a chip on his shoulder. He should not work with the public.
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April 2023 by Urban Lockdown
@fitman4u. I think you’re smoking some funny cigarettes lol
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April 2023 by fitman4u
This is by far the worst CVS in Maine! Rude and incompetent employees! Stay clear!
