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February 2024 by Jeff Audet
I was sold a luxury vinyl floor from Devoe with a lifetime guarantee. In about a year some of the tiles started peeling in 1/2” strips. I’ve gone back to Devoe to resolve this problem “4 times now” and they have done nothing. I have brought them strips of my floor and pictures. Each time I’ve been told that it will cost me $ to get the floor assessed to see if it is actually faulty so I shouldn’t bother. I’m confident that a few tiles were defective and reassured them that I have no problem with the assessment fee and yet I here nothing back from them. At this point it is clear that they are not going to honor the lifetime guarantee. Steer clear from Devoe
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February 2024 by Katey S.
I was sold a luxury vinyl floor from Devoe with a lifetime guarantee. In about a year some of the tiles started peeling in 1/2" strips. I've gone back to Devoe to resolve this problem "4 times now" and they have done nothing. I have brought them strips of my floor and pictures. Each time I've been told that it will cost me $ to get the floor assessed to see if it is actually faulty so I shouldn't bother. I'm confident that a few tiles were defective and reassured them that I have no problem with the assessment fee and yet I here nothing back from them. At this point it is clear that they are not going to honor the lifetime guarantee. this is not the kind of place to do business with. Other than the few faulty tiles, it would be a great floor. I'm very disappointed in the false promises and neglect of the lifetime guarantee
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August 2023 by Chris Rose
Have to say this was the best experience we had with a flooring store. Well other flooring stores made it seem like we were a bother to them, Devoe was quick to help us. Installation was top notch.
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October 2022 by Annette H.
Pulled up a little before closing time to get a can of paint. Could see the guy run to the back. Didn't get my paint to finish the job tonight...
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July 2022 by Christine Dangelo
I am new to the area and was looking for a color to brighten my very dark kitchen. I went to a paint store Sherman Williams and received no suggestions or advice . I then went to Devoe and met Michael who was extremely helpful and suggested chantlly lace. I purchased the paint and went home to paint my kitchen. I love the paint , it is amazing and brightened the kitchen. Michael, I love the color and the new look of my kitchen. Thank you! Christine
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April 2022 by Alan Penzias
Wonderful experience working with Phil and the team at Devoe. A great selection of products was the start of our project and being guided through the options as we made our selections was extremely helpful. The carpet installation in rooms with "unique" nooks and crannies was done expertly and we are thrilled with the outcome!
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April 2022 by Michael Beagan
Bright clean showroom, great selection, reasonable prices and excellent installers who left our kitchen spotless. Our new backsplash is beautiful.
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April 2022 by Ty Kozaczuk
First time there. They have what we wanted and were able to get the color match for the stairs.
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October 2021 by Elizabeth Anne
Not responsive. Never got back to us with a flooring quote. Very disappointing
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July 2021 by Susan Distasio
I thought the Devoe’s flooring was a great experience. Got a professional advice, the products are excellent and the prices are competitive. I would highly recommend this place to anybody. We plan on going back and getting some more flooring for future housing projects.
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January 2021 by Richard D.
Don't buy wood flooring from this company. We had engineered flooring installed about 50 years ago by this company with a 50 year guarantee. About a year ago one board began to delaminate. We had one of their staff come out and check it out. They said they would contact the manufacturer to work something out. Several follow up inquiries were ignored. It is now well over a year and we have yet to hear from them. The fix would probably have been less than an hour's work for a capable installer, and they would have had a happy customer and a good review. Instead because of their non responsiveness they get a one star, which would have been zero if that were an option.
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August 2020 by kevin ford
I am a contractor and came in to set up an account and he said maybe after I see you here 7 to ten times I would do that. He was also more concerned with new incoming phone calls rather then the person that bothered to come to his store. I was ready to buy 18 gallons of paint right then and there and because of his arrogance I left! I was actually able to get the Ben Moore product I needed at Deering lumber for $39.75 a gallon compared to the $47.something price he gave me! And he is a Ben Moore distributor! I would not even give them one star if I did not have to!
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April 2020 by Rob Sanchez
We went into Devoe to look at some new flooring and price it out, based on a recommendation, a little over a month ago. Everyone inside was great to work with and were patient in going over all of the different options before us. They came out to take measurements within days and sent a detailed estimate the same day.
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April 2020 by Chris Bedard
I recommend everything, actually. Sitting here thinking about what to write, it has me realizing I’ve utilized all of Devoe’s services. And, everything has worked out great.
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January 2020 by Pat duFosse
Do not use this company to buy engineered flooring with a delaminating guarantee. We choose engineered flooring based on Devoe's recommendation supported by the products manufacturer's guarantee. Some of our floor has started to delaminate and we have been trying since last October to have it replaced. Devoe has been non-responsive to our inquiries as well as those from the Better Business Bureau. This company does not stand by its guarantees. If zero stars were possible that would be my rating.
