Hero Motors Sales and Service is a locally owned, family-run auto shop serving the Biddeford area. Known for honesty and reliability, the team consistently provides quick and professional help, especially during urgent situations. They have a strong reputation for doing quality work and explaining repairs clearly to customers. The staff is friendly and helpful, making sure clients understand what is going on with their vehicles. The shop offers a 25% labor discount to first responders and veterans with proof. Customers appreciate the honesty of the mechanics, who admit mistakes and fix issues promptly. For example, they identified a missed wire and corrected it at no extra cost, showing their integrity. They also advise customers honestly about vehicle conditions, sometimes recommending not to invest more money if the car is near the end of its life. The shop is known for excellent service, fair prices, and a caring attitude. While parking can be limited, many customers trust Hero Motors for their vehicle repairs and inspections. Overall, it is a trusted, reliable place that truly cares about helping its community and clients alike.
Hero Motors helped me out of a tough spot when nobody else would. The team over there do incredible work and are truly here to help people when they need it. They just won a new customer for life with this one. Thank you so much guys!
November 2025
Hero Motors helped me out of a tough spot when nobody else would. The team over there do incredible work and are truly here to help people when they need it. They just won a new customer for life with this one. Thank you so much guys!
September 2025
Honest, reliable and we’re so quick to help us! Our car started making grinding sounds and since we are just visiting from Canada, we were a little panicked. We decided to stop here & so glad we did! Thank you so much for you help. Highly recommend!
